Bus Driver Call Center
Resume:
Avery Johnson
Jacksonville, FL 32218
**********@*****.***
Summary
Detailed oriented known for having great organizational skills. Proficient at working with all types of team members and customers. Looking for a new role where hard work and dedication will be highly valued. I am seeking employment with company searching for flexible, dedicated, hard worker ready to learn and contribute to team success. Proactive, punctual and reliable with strong determination to complete all assigned task and accepting opportunities to expand skills while facilitating company growth.
Skills
CDL Class B Driver
Customer Relations
Materials transport
Call Center Operations
System implementation
Transportation solution development
Conflict mediation
Experience
2014 to Current
Bus Driver Jacksonville, FL
Jacksonville Transit Authority
Provide citizen of Jacksonville a safe and timely transportation.
Obeyed traffic laws and followed established traffic and transportation procedures.
Adhered to schedules and safety protocols to enhance transportation service.
Operated bus professionally and interacted with passengers to foster pleasant rides.
Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Followed schedules and routes to maintain timely arrivals and departures.
Supported riders with disabilities by operating transportation assistance equipment.
Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
Reported vehicle issues to dispatchers and company mechanics for immediate scheduling of repair work.
Stayed up to date with local roads, traffic patterns and speed limits.
2001 to 2013
Public Works Department Jacksonville, Florida
City of Jacksonville
Maintain city and roadways right of way.
Installed drainage pipes and maintained the drainage system.
Address citizen needs related to storm related issues.
Assisted with facilities maintenance needs, including basic cleaning and trash removal.
Connected with people needing help and coordinated referrals for available services.
Communicated needs and issues to appropriate supervisors for administrative action.
Educated residents and families about available services and resources.
Removed trash and debris from highways, parks and other public locations.
Adhered to high level of standards and values, and maintained professional demeanor.
Engaged with others successfully using strong verbal and written communication skills.
Education and Training
1985 Andrew Jackson High School Jacksonville, FL
High School Diploma
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