General Manager Associate
Resume:
Bayside, NY *****
*************@*****.***
KEITH PROVENZA
SKILLS
● Database administration
● Computer proficiency
● Written, oral, and interpersonal communication skills
● Organized and diligent
● Team leadership and staff development
● Fast learner
● Dependable, reliable, and accountable
EXPERIENCE
TRI POWER, ASTORIA QUEENS — Team Manager
JULY 2019 - MARCH 2020
● Carried out staff scheduling and job distribution
● Managed payroll
● Recruited work for the team
● Traveled to job sites to ensure safety of the employees
● Scheduled appointments and job meetings
● Maintained a professional relationship with clients, team members, and supervisors
UTOPIA CLAIMS, OAKLAND GARDENS QUEENS — General Manager OCTOBER 2006 - JUNE 2019
● Supervised day to day operations of a team of 20
● Ensured employee work productivity and professional development
● Interviewed, hired, and trained new employees
● Reinforced efficiency of administrative processes by completing all paperwork in a timely manner and ensure proper filing of the documents
● Managed scheduling of claiments using IME Centric and W5 programs
● Traveled to other job sites to provide clients with medical reports
● Developed and maintained a trusting work relationship with staff EDUCATION
QUEENSBOROUGH COMMUNITY COLLEGE — ASSOCIATE’S DEGREE JUNE 1998, BAYSIDE, QUEENS
LICENSED CAREER INSTITUTE, LLC — NEW YORK LIFE INSURANCE LICENSE DECEMBER 2020, WHITESTONE, QUEENS
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