Customer Service Sales
Resume:
AMARA YOUNG
GENERAL MANAGER
EXPERIENCE
STORE MANAGER
July 2020 - October 2022 PUFFNCHILL, LYNNWOOD, WA
Addressed employee issues, performed corrective actions, and terminated employment when necessary.
Oversaw day-to-day store operations to foster efficient and profitable operations.
Solved problems and resolved conflicts for team members and customers.
Established efficient inventory management system to maximize sales and reduce costs.
Stocked and organized products in storage spaces and retail shelves.
Interviewed and hired prospective employees according to team needs.
GENERAL MANAGER
February 2018 - July 2020 SOULBOWL, SEATTLE, WA
Provided efficient and courteous service to customers at all times.
Worked with coworkers to complete tasks.
Participated in ongoing training to enhance own job skills and knowledge.
Committed to delivering excellent customer service while working in a fast-paced environment.
Developed departmental objectives, budgets, policies, procedures and strategies.
DEPARTMENT MANAGER
January 2015 - April 2019 MCDONALDS, EVERETT, WA
Provided efficient and courteous service to customers at all times.
Committed to delivering excellent customer service while working in a fast-paced environment.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Responded quickly to meet customer needs and resolve problems.
EDUCATION
High School Diploma
June 2016
CASCADE HIGH SCHOOL, EVERETT, WA
SKILLS
Inventory Management
Time Management
Product and Service Sales
Shift Checklists
Accurate Cash Handling
Team Leadership
Sales Expertise
Staff Management
Order Management
REFERENCES
TRACY FORD — LEGAL SMOKE CONSULTING
OPERATIONS MANAGER PREVIOUS BOSS
**********@*******.***
GLORIA BALDINO — NOBLE FARMS
Owner/Operator BUSINESS ASSOCIATE
******@**********.***
CONTACT
**********@*****.***
LYNNWOOD, WA 98036
CAREER OBJECTIVE
Responsible professional with experience in retail operations, personnel management, and customer service. Proven success in leading high-performance teams and developing customer-centric strategies to push sales and increase customer loyalty. Skilled at driving process and policy optimization, streamlining operations, and utilizing data-driven insights to increase efficiency.
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