Care Giver Customer

CURRICULUM VITAE

LOURINE MIMA OMIYO

Date Of Birth : 8th March 1979

Gender : Female

Marital Status : Single

Religion : Christian

Languages : English, Kiswahili & Luo

Contact Address : P.O.BOX 299**-***** G.P.O, NAIROBI.

Tel : 072******* / 073*******

Email : *********@*****.***

PROFESSIONAL PROFILE

Experienced and dedicated professional in the areas of customer care distribution and sales of goods and services in some parts of Kenyan markets with a strong interpersonal training and strategic and management skills.

CURRENT OBJECTIVES

Currently seeking a challenging position that allows me to leverage my professional experience and skills to add values to a business or social goal.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

2022 : BRITISH COUNCIL

Certificate in IELTS

2002 : SAFARICOM LTD

Certificate In Customer Care And Sales & Marketing.

1994-1997 : SOLIAN GIRLS HIGH SCHOOL

Kenya Certificate Of Secondary Education (KCSE)

1986-1993 : MAMA NGINA PRIMARY SCHOOL

Kenya Certificate Of Primary Education (KCPE)

OTHER QUALIFICATIONS AND SKILLS

1.Sales skills( sales closing skills, marketing intelligence, product promotion skills and merchandising ).

2.Distribution channel growth, management for start ups.

3.People management skills (motivational skills).

4.Agent / customer management skills.

5.Training delivery and learning transfer skills (on the job training coaching and mentoring problems skills).

6.Computer Skills, MS Word, MS Excel, Access Internet And Power Point.

7.Book keeping.

WORKING EXPERIENCE

1999 :MANPOWER SECURITY SERVICES

Receptionist / Secretary.

2000-2003 :CHESCO SAFARICOM DEALERS

Sales and Marketing.

:COM21 SAFARICOM DEALERS

Sales and Marketing.

:CELLULAR SERVICES LOGISTICS

Sales and Marketing.

2006-2008 :PAN AFRICA INSUARANCE

Sales and Marketing

2009-2015 :SOLRAM BAKERS & LENDROSE AGENCY

Manager.

2016-TO DATE :IDEAL SURGICAL SUPPLIES

www.idealsurgicalsupplies.com

Procurement.

DUTIES INCLUDE:

-Offering customer care services at the retail shops.

-Recruiting sub dealers to sell products from the company.

-Merchandising.

-Daily supply of products to customers (sub dealers).

-Convincing customers to go for the company products.

-Manage the company branch and handling employees the best way.

-Making sure products are ready for delivery on time, budgeting accordingly and managing customers through training.

-Growing revenue through sales.

-Leadership roles and responsibilities.

-Responsible house captain in high school.

-Head of Safaricom products and the branch as a whole in Com21 Eldoret branch.

-Manager of all departments in Solram bakers and lendrose agency.

REFEREES

1.Francis Okwara

Tel: 072*******.

Chesco Safaricom Dealers.

2.David Liyai

Tel: 072*******

Ideal Surgicals

Nairobi.

3.Amos Chesaina

Tel: 071*******

Nairobi.

.

.

Contact this candidate