Warehouse Associate Delivery Driver
Resume:
● Makayla Jones
Terrell, Tx, **160
*****************@*****.***
SKILLS:
● Stock Replenishment
● Refunds and Exchanges
● Customer Service
● Refunds Processing
● Order Processing
● Data Entry
● Delivery Driver
● Microsoft Word
● Excel
● Windows
● Powerpoint
● Communication Skills
EXPERIENCE:
Chick-Fil-A:
● Customer Service Associate, Feb 2019 Jul 2020, Terrell, Texas
● Exceeded requirements and deadlines when providing products and services to customers.
● Greeted guests entering or exiting store and upon approach to sales registers, answering questions and directing to product locations or store departments. Completed sales payments, refunds, and exchanges and issued store credit.
● Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
Home Depot:
● Customer Service Associate, Aug 2020 Mar 2021, Terrell, Texas Communicated new and relevant information to customers and followed up on promises.
● Assisted with receiving, product pricing, and stock replenishment.
● Counted and reconciled cash-drawer discrepancies prior to or following each shift. Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
● Advised customers on status of merchandise ordered and arranged for pickup and delivery.
● Followed established protocols for escalating customer complaints to management.
Spreetail:
● Warehouse Associate, Mar 2021 Jun 2021, Lancaster, Texas
● Collected and packaged items to successfully fulfill orders.
● Loaded materials and products into dedicated package processing equipment. Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise.
● Attached tags, labels, and tickets securely to merchandise for retail use.
● Minimized the risk of loss by carefully closing and securing packages.
● Documented product movements, packages and order details using hand-held and machine scanners.
Amazon:
● Warehouse Associate, Jul 2021 April 2022, Forney, Texas
● Collected and packaged items to successfully fulfill orders.
● Organized and transported pallets to warehouse locations to maintain organized inventory areas.
● Used [Software] to print shipping labels and documentation.
● Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
● Processed high volume of [Type] merchandise daily and consistently exceeded production targets.
● Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise.
● Attached tags, labels, and tickets securely to merchandise for retail use.
UPS
● Physical fitness
● Ability to lift and parcel all types of items
● stamina
● The ability to work independently
● Basic computer operation knowledge and communication skills. USPS(recent job)
● Communication abilities
● Computer literacy
● Sales orientation
● Customer service skills
● Attention to details
● Courtesy
EDUCATION
High School Diploma
Terrell High School
Terrell Tx
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