ALVERA

WILCOX

adxtla@r.postjobfree.com

602-***-****

Maricopa, AZ 85139

Conscientious Healthcare professional. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

PROFESSIONAL SUMMARY

U.S Vets - Case Manager

Phoenix, AZ • 01/2023 - Current

Umom New Day Centers - Career Development Specialist Phoenix, AZ • 06/2022 - 10/2022

CAHRA - Homeless Coordinator/Case Manager

Eloy, AZ • 02/2022 - 06/2022

Home Sweet Home Care - CNA/In-Home Caregiver

Tempe, AZ • 08/2019 - 01/2022

WORK HISTORY

Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.

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Documented case notes daily and coordinated follow-up for seamless case management.

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• Accessed Veteran clients for Rapid Rehousing/Housing Prevention. Administered various career and personality assessments to clients to help determine career cluster and career interest matching.

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Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.

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Attended community events to engage with local businesses and build referral network.

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Led workshops for job seekers to provide information on job searching, application completion and resume building.

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Referred families to shelters, legal resources and educational programs.

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• Built relationships with residents, families and community. Maintained database of housing resources, landlords and management companies.

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Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

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Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

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Supported ambulation and physical therapy needs by conducting planned exercise routines.

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SKILLS

• Medical office administration

• EMR / EHR

• Direct Patient Care

• Compassionate

Written and verbal

communication

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• CPR

• Patient Scheduling

• OB/GYN procedures

• Hospice Care

Arizona College

Mesa, AZ • 11/2021

Certification: Medical

Assisting/Phlebotomy

Davenport University

Livonia, MI • 06/1994

Bachelor of Arts: Health

Administration

EDUCATION

• Dean's List 2021

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