Territory Sales Customer Service

Arturo Sosa

Tamarac, FL ***** • 954-***-**** • ******@*******.***

Professional Summary

Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Self-motivated Territory Sales Manager with 20-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Skills

Trend Analysis

Product Sales Expertise

Complex Problem-Solving

Market and Competitive Analysis

Sales Tracking

Product and Service Sales

Account Growth

Territory Management

Quote and Proposal Management

Sales Expertise

Staff Meetings

Deal Closing

Store Displays

Goals and Performance

Sales Presentation

Product Promotion

Sales Strategies

Closing Sales

Territory Expansion

Business Growth and Retention

Product Demonstration

Site Visits

Work History

Territory Sales Manager, 09/2018 to 08/2021

MSI International – Deerfield Beach, FL

Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.

Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.

Offered new and existing customers profitable products to maintain strong territory-wide revenue.

Grew businesses by adopting market expansion strategy to serve different customer needs. Carefully analyzed data to determine most effective sales strategies. Targeted prospects in other territories through careful research of competitor products, services, and trends.

Developed sales strategy based on research of consumer buying trends and market conditions. Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Modeled strong negotiation skills to help team members close tough deals with lucrative clients.

Tracked changing product lines to effectively meet dynamic market demands. evelopment and production teams to improve designs and reduce costs. Directed sales support staff in administrative tasks to help sales reps close deals. Territory Sales Representative, 01/2013 to 09/2018 Megatrade Distributor – Medley, FL

Exceeded targets by building, directing, and motivating high-performing sales team. Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.

Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.

support at every stage of shopping and purchasing. Built relationships with customers and community to promote long term business growth. Informed customers of promotions to increase sales productivity and volume. Trained new employees on customer service, money handling and organizing strategies. Presented professional image consistent with company's brand values. Maintained current knowledge of evolving changes in marketplace. Stayed current on company offerings and industry trends. Negotiated prices, terms of sales and service agreements. Attended monthly sales meetings and quarterly sales trainings. Met existing customers to review current services and expand sales opportunities. Quoted prices, credit terms and other bid specifications. Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Built diverse and consistent sales portfolio.

Territory Sales Executive, 01/2007 to 09/2013

Mastercraft Flooring Distrubutors – Opa-locka, FL

Exceeded targets by building, directing, and motivating high-performing sales team. Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

Researched competitor activity and used findings to develop sales growth strategies. Attended trade shows and industry events to promote company products and services. Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.

Managed over 280 accounts within Miami territory.

Implemented promotions and marketing campaigns to increase territory sales and brand awareness.

Built relationships with customers and community to promote long term business growth. Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Met existing customers to review current services and expand sales opportunities. Built diverse and consistent sales portfolio.

Education

No Degree: Computer System Administration, 02/2002 Keiser University - Fort Lauderdale, FL

Bachelor of Science: Computer Engineering, 10/1987 Cidca University of Colombia - Bogota - Colombia

3.8 GPA

Thesis: Implement a Program to Management Pay Roll. Languages

Spanish

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