Medical Assistant Customer Service
Resume:
Arnette Chung
Email: *******@*******.***
Phone Number: 774-***-****
Education:
High School Diploma- May 1983
West Roxbury High School- West Roxbury, MA
Certificate
Quincy College – Sept 2003- May 2004
Clinical Surgical Technician
Quincy, MA
Clinical
Sommerville Hospital
Oct 2003- May 2004
Sommerville, MA
Dimock Health Vocational Training Program
Certified Nursing Assistant -1980
Roxbury, MA
Work Experience:
Beth Israel Deaconess Medical Center Boston, MA
Nov 2005- Current
Surgical Technologist
-Work on Labor and Delivery Dept 13 beds, 5-room recovery unit, and 3 operating rooms.
-Assist physician with instrumentation for various surgical procedures including but not limited to C-sections.
- Hysterectomies, D&C, Pptl’s etc.
- Stock Labor, operating, and recovery room for all in-house and new patients.
- Answer phones for labor and delivery unit for lunch coverage as needed.
Mariner Health Longwood Boston, MA
Nov 2000-July 2002
Unit Coordinator
-Manage patients in a 41-beds subacute unit.
-Schedule follow-up appointments, tests, admits, and discharges.
-Assist physicians with written and verbal orders for patients.
- Input information into charts and conveyed it to nursing staff.
Boston Family Dermatology Jamaica Plain, Boston
Oct 1999- February 2000
Medical Assistant
-Prepped patients for invasive procedures.
-Assist physician in cases prepped all injectables and sterilized equipment.
- Complete pathology and laboratory slips.
The Boston Center Roslindale, MA
December 1997- September 1999
Lead Receptionist (Promoted to supervisor)
-Answered inbound calls for a 77 beds nursing facility.
-Completed admissions packets and charts for all receiving patients.
- Supervised all employees and assisted with payroll.
Creative Office Pavilion Boston, MA
May 1987- March 1997
Project Coordinator
-Handled all sales and correspondences for 7 representatives.
- Supervisor assists trained new hires.
Resolved problems within the customer service department.
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