Signing Agent Data Entry
Resume:
Latasha Lee
Communication Specialist Notary/ Signing
Hamilton County
*****************@*****.***
SKILLS
Notary & Signing Agent in the State of Ohio. Telephone communication specialist with a degree in business administration and management looking for a position that will foster my development and allow for personal and professional growth. Looking to secure specialist positions in organizations where I would best utilize my experience in customer service and call center training to help me to learn and grow with opportunities for advancement. EXPERIENCE
Linelux November 2022 -present Fulfillment Specialist
• Inspected merchandise following protocols with shipping and delivery services
• Correspond with managing teams via email or web portal through chat
• Assisted in ensuring products are adequately packaged shipped and received
Luxottica - Order status Customer/ Resolution Team January 2021- present
● Assisted customer in trouble shooting, returns, and purchases regarding Stella Smart Eyewear.
● Assisted customers in similar brands Glasses US Target Optical, Rayban Stories, and Lenscrafters.
● Completed data entry for customers concerns also following up with different tiers of technical support.
Wipro - Patient Advocate/Customer Service January 2020-2021
● Follows claims processing guidelines, benefit structures, ERISCO system procedures, and carrier guidelines
● Knowledge of Medical terminology, CPT codes and ICD-9 diagnosis codes preferred
● Expedites problem files to appropriate departments and does follow-up until resolved. May include some follow-up to insurers, providers, and agents
Annuit Coeptis - Statutory Agent/ Notary Signing Agent February 2012-present
● Enters, transcribes, records, stores and preserves information in Written or electronic/ magnetic form.
● Administrative duties which include the use of all office supplies: scanner, printer, fax machine, telephone, computer, Windows & Mac Systems.
EDUCATION
National College - Associates of Business Administration & Management GRADUATED Organizational Management - CURRENT
AWARDS
Urban League of Greater Cincinnati – Accelerated Call Center Education Certificate of Completion
REFERENCES AVAILABLE UPON REQUEST
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