Customer Service Personal Care
Resume:
BRIDGET JAALU ISSAKA
ACCRA, GHANA
******@*****.***
CAREER OBJECTIVES
Committed healthcare professional bringing 7+ years of experience in providing dedicated patients care in both facility and home environment. Highly equipped to safely support patients and assist other team members. Always ready to satisfy patient needs. Able to prioritize workload to deliver attentive, compassionate and quality care. Future ambitions are to become a Registered midwife in this country and have further education to be an Obstetrics and Gynecology specialist.
EXPERIENCE
FEB 2020 – PRESENT SALVATION ARMY MEDICAL CENTER, ACCRA ABLORMAN.
MIDWIFERY OFFICER ( WARD MANAGER)
• Assisted and performed wound care to promote proper healing process.
• Maintained confidentiality and compliance standard for optimized care.
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improve wellbeing.
• Administering medication and documentation of observations.
• Handling specimens and clinical waste correctly and ensuring accurate decontamination policies. Corporate with a multidisciplinary team to provide patients with quality healthcare.
JUNE 2016 – FEB 2020 SALVATION ARMY MEDICAL CENTER, AJUMAKU BAA .
SENIOR STAFF MIDWIFE
• Identifying potential concerns of patient health and informing the necessary health team to provide appropriate solutions.
• Taking and processing laboratory samples to aid in diagnosis.
• Monitored patients to ensure safety and comfort.
• Assisted patients with personal care needs and personal hygiene to promote good living. Served meals to patients and aided in feeding.
• Supervise the provision of primary health care within the community by healthcare providers.
NOV 2014 – APRIL 2016 Komfu Anokye Teaching Hospital, kumasi
ROTATION MIDWIFE ( INTERNSHIP)
• Running errands for patients, family members and medical staff.
• Follow established health center policies, procedures, and objectives; continuous quality improvement initiatives; safety, environmental, and infection prevention standards.
• Helped patients in moving and changed positions to prevent pressure sores.
• Changed bed linen and made beds to ensure patients are comfortable.
• Provide physical and emotional support to Patients and families to reduce anxiety.
• Assisted patients to use the toilet and bath.
• Maintained positive verbal and written communication for proper documentation and care as well as good customer service.
Sept 2011 – Aug 2014 HOLY FAMILY HOSPITAL, BEREKUM. ANKAFO PSYCHIATRIC HOSPITAL.
STUDENT MIDWIFE
• Provided daily life assistance to patients to improve quality of living.
• Provided companionship to old aged patients in their various homes and in the facility.
• Checked and documented blood pressure, pulse, respiration, temperature, blood glucose levels for proper diagnosis.
• Taking stock and restocking the ward for proper caregiving.
• Maintained positive working relationship with staff and management to creat a healthy working environment.
• Cleaning and dusting the ward, as well as light household work in patients homes.
• Frequent home visits to check up on patients and their wellbeing.
EDUCATION
JUNE 2023 DIPLOMA IN CAREGIVING
ALISON, ONLINE.
AUGUST 2020 BACHELOR’S DEGREE IN MIDWIFERY
GARDEN CITY UNIVERSITY, KUMASI GHANA.
AUGUST 2014 DIPLOMA IN MIDWIFERY
HOLY FAMILY NURSING AND MIDWIFERY TRAINING COLLEGE, BEREKUM GHANA.
SKILLS
• Phlebotomy
• First aid
• Suturing
• International driving license
• CPR
• Informatics
• Wound care
• Male Circumcision
• Maternal and child healthcare
• Episiotomy
• Manual vacuum aspiration
CERTIFICATES
• 2014 Diploma in Midwifery
• 2014 Licensed Registered Midwife
• 2020 Bachelor's Degree in Midwifery
• 2023 Diploma in Caregiving
PROFESSIONAL REFERENCES
Available on request.
Contact this candidate