MONIQUE BLACK
Chicago, IL. ***** 708-***-****
***********@*****.***
OBJECTIVE
To obtain a position in customer service that will allow me to utilize my varied skills to provide efficient, safe, and friendly service.
EXPERIENCE
Healthcare Plus Caregivers
Caregiver 2022-2023
• Delivered medical care and support to geriatric patients, including activities of daily living and mobility exercises.
• Acted as a companion to bed-ridden seniors, and provided dignified support for activities of daily living, including toileting, bathing, and feeding.
• Prepared and submitted resident progress notes ensuring complete documentation.
• Demonstrated thorough knowledge of communication techniques, infection control, safety, body mechanics and age-related differences while providing compassionate care. Oak Lawn Respiratory and Rehabilitation Center
Line Cook 2020-2022
• Set up and stocked stations with all necessary supplies.
• Prepared food for service (e.g. chopping vegetables, butchering meat, or preparing sauces).
• Cooked menu items in cooperation with the rest of the kitchen staff.
• Complied with nutrition and sanitation regulations and safety standards.
• Maintained a positive and professional approach with coworkers and residents. Holland Home
Dietary Aide 2018-2020
2
• Performed meal preparation, organized dining rooms, and evaluated dietary needs for residents, including food allergies.
• Developed positive relationships with residents, provided empathy and understanding, and delivered a high-quality dining experience.
• Ensured compliance with food safety protocols and food handling techniques to prevent contamination and waste.
• Performed cleaning and sanitation activities for dining rooms, tables, refrigerators, and kitchen equipment.
Blue Cap
Direct Service Provider 2016-2018
• Planned, prepared, and served meals and snacks according to prescribed diets.
• Directed patients in the prescribed range of motion exercises and in the use of braces or artificial limbs.
• Performed household tasks such as laundry, dusting, washing dishes, and vacuuming.
• Assisted with transferring residents in and out of wheelchairs and adaptive equipment. EDUCATION & CERTIFICATIONS
High School Diploma Thornridge High School June 1999 Heart Saver First Aid CPR AED December 2022
SKILLS
• Communication
• Organization
• Leadership
• Microsoft Word & Excel
• Strong multitasker
• Team management
• Customer service
• Time management