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Service Representative Agent

Location:
Orlando, FL
Posted:
June 20, 2023

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Resume:

Juan Melon

Let's achieve greatness together!

Sebring, FL 33875

adxtg3@r.postjobfree.com

+1-863-***-****

Authorized to work in the US for any employer

Work Experience

Order Filler

Walmart - Arcadia, FL

June 2022 to Present

Meat and produce order filler at Walmart distribution center Insurance Collector Team Leader/New Hire Trainer

Medical Data Systems

August 2017 to November 2019

Training all Insurance New Hires and Supervising for probationary period. Helping maintain quality standards and improve production. August 2017-November 2019. Maintenance/Customer Service

Inn on The Lakes

January 2017 to August 2017

In charge of fixing anything in rooms, as well as restaurant. Helping guests in and out of the facility with luggage. Also getting meeting and ballrooms set up for special events. January 2017- August 2017. Human Resources Onboarding Specialist/ Recruiter

Amazon Costa Rica

June 2014 to December 2016

In charge of getting new hires into all systems, documenting personal data as well as opening bank accounts and day one Human Resources Presentations for Groups of up to 150 new hires. Also previous to this role was a Customer Service Representative. In this role I took calls to assist customers with any questions or concerns. I was also a Technical Support specialist assisting with any technical issues June 2014- December 2016

Roadside Assistance Agent, and Coach

Cross Country USA

July 2010 to May 2011

Roadside Assistance Agent, and Coach, in charge of helping new agents learn and follow through with the job.

Team Leader

Costa Rica's Call Center - Credit Solutions

April 2009 to June 2010

had a team of 10 agents in charge of consolidating customer's credit. 2nd account - Medical Group S.A.

-Verification of insurance as well as insurance sales. April 2009-June2010 Service Agent

Datascension

October 2008 to April 2009

Customer Service Representative, and Technical Support Teletech - Time Warner Cable New York

March 2008 to September 2008

Customer Service Representative, Senior Sales Agent SBG Global

August 2007 to February 2008

Education

High School Certificate in Business Administration South Florida State College

Skills

• Payroll

• Insurance Sales

• Human Resources

• Employee Orientation

• Presentation Skills

• Kronos

• Interviewing

• Workers' Compensation

• Recruiting

• Performance Management

• Produce Experience

• Technical Support

• Leadership

Additional Information

Fully bilingual. Fluent in both Spanish and English.



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