UDY SCHUH
561-***-**** ******@**.*** **** Via Luria, Lake Worth, FL 33467
Summary
Highly enthusiastic customer service professional with 30 years of client interface experience. Excellent administrative and
organizational skills. Strong retail management experience including budget and people management responsibility. Active listening
skills. Courteous demeanor.
Skills & Abilities
Excel- Creating and updating spreadsheets
Administration – Data entry, scheduling
Client communications
Organizational skills and time management
Experience
Concierge- Mariposa- Lake Worth, FL
November 2017-October 2022
Maintained front desk
Handled residents and guests in an independent, assisted living and memory care facility
Customer Service– State Farm Insurance– Lake Worth, FL
September 2005-June 2012
Responsible for answering phones, fielding questions and referring calls to other associates
Managed payments both in person and by phone
Communicated with clients to ensure bills were paid on time
Filed insurance policies
Created and managed employee scheduling
Ordered supplies
Customer Service– Schoolhouse Children’s Museum– Boynton Beach, FL
September 2003-August 2005
Responsible for the opening and closing of the museum
Field questions and greet guests
Processed admissions into the museum
Managed employee and volunteer scheduling
Trained volunteers
Recruited volunteers through cold-calls and building of relationships in and around the
museum
Processed and ordered inventory weekly
Sales Associate– Macy’s– Boynton Beach, FL
June 1998-December 2003
Greeted and helped customers
Worked in both fine jewelry and fragrance departments
Processed and displayed merchandise
Store Manager- Eddie Bauer- King of Prussia, PA
December 1988-November 1991
Responsible for all operations of $3 million producing store
Stocked inventory
Managed, hired and trained staff, produced staff schedules
Budget planning
Education
Associate of Arts in Fashion Merchandising- 1985 Fisher Junior College- Boston, MA
1983-1985