Service Writer Customer service

Betty Woodward

**** ******* *** ********, ******* 31601 229-***-**** **************@*****.***

Experience:

Service Writer/ Department Manager, Walmart

As a Service Writer for Walmart my responsibilities include providing communication between the customers and the service technicians, managing the customer flow in and out of the shop, providing pre service to vehicles, as well as providing exceptional customer service to ensure customer satisfaction.

As a Department Manager for Walmart my responsibilities included receiving the department’s shipments and deliveries, and handling the department’s freight, auditing and maintaining the department’s inventory, planning sales features, and resolving customer conflicts, as well as some HR related duties including scheduling, training, and providing disciplinary actions when needed.

(February 2017 – Present)

Seamstress, Stitches at Home

As Owner Operator of my sewing business, my responsibilities include providing private sewing lessons, alterations, designing unique garments, and completing custom upholstery projects, as well as managing inventory, marketing products and services, and maintaining customer relations.

(June 2012 – Present)

Primary Caregiver

As a Primary Caregiver my duties included assisting with medications, providing transportation to various scheduled appointments, planning and preparing meals, assisted with grooming and hygiene.

(June 2012 – May 2016)

Certified Nursing Assistant, Presbyterian Home

As a CNA my duties included assisting the nursing staff as needed, providing care and comfort to the residents, assisting with range of motion exercises, and assisting with activities of daily living.

(January 2009 – August 2012)

Education:

Automotive Technologies Degree, Wiregrass Georgia Technical College In this degree program, I finished with a GPA of 3.5. We covered concepts ranging from engine performance and repair to heating and air. We also had hands on training for a wide variety of scenarios, including tracing wiring problems, performing coolant flushes, and interacting with customers from the start to finish of live work.

(December 2017)

Core Complete, Georgia Military College

At Georgia Military College I completed the necessary core classes for my degree.

(December 1999)

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