BASHIR MUHAMMAD

Summary of Qualifications:

Having a diversified experience of 22 years in hospitality industry which comprises of exposure in Food and Beverages department and other departments . He has led the professionals at various 5 star hotels. Food and Beverages, as well as overall supervision of the same. He has worked as Assistant General Manager of a 4 star hotel.

I have successfully organized various training programs on House Keeping skills, Food Costing, Menu Analysis, etc

Employment History:

Sr. Food & Beverage Manager Dec 2010 till date:

SERENA HOTELS SWAT / ISLAMABAD

Reduced food cost from 40% to 32%

Managed and arranged wedding functions and VVIP functions of more than 500 people.

Maintained better coordination between staff members of different departments & areas of operation.

Prepared all menu’s items per quantity menus.

Coordinates cleaning programs in all F&B area, identifying trends and making recommendation for improvement.

Focus trainings and knowledge of the brand specific service culture.

Develops precise goals and plans to prioritize, organize and accomplish work.

Improved services by communicating and assisting individual guest needs, providing guidance, feedback and individual coaching.

Restructured the Breakfast to maximize guest satisfaction and eliminate Guest complaints relating to it.

Assistant Manager Operations May 2008 till 2010:

Hotel- One By Pearl continental (Project of Hashoo Group)

4-star property divided in three units of 42 Rooms, 40 Rooms and 30 Rooms respectively.

Achievements

Achieved 82 % occupancy year to date with less than 2% complaints.

Reduced food cost from 55% to 35%

Maintained better coordination between staff members of different areas of operations.

Restructured the Breakfast so as to maximize guest satisfaction and eliminate Guest complaint relating to the Breakfast

Accountabilities

He is responsible for managing three properties.

Over 120 Staff Members including Kitchen, House Keeping, Front Office and Maintenance Department

Responsible for Maintaining Property including Guest Complaints as well as employee management.

Responsible for controlling Food Cost and wastages.

Managing Restaurant and related events relating to its affairs including initial screening of potential employees.

Assistant General Manager 2007 till April 2008

Hotel Pak Continental Islamabad

3-Star with 40 Rooms (Including 3-Executive Suites & 13 Deluxe Rooms & 1 Restaurant & 3 Banquet Halls of 1500 Capacity).

Achievements

Maintained Staff Discipline.

Launched Front Office Reservation Software.

Upgraded the rooms to achieve Guest Satisfaction.

Increased Food and Beverage Revenue by 35%

Accountabilities

Overall Supervisor of Properties

Maintaining Staff Discipline

Managing Banquet and Outside Catering

Managing all the Departments of the Hotel operations

Managing Marketing of the Property

Efficient operation and cost control of all hotel department

Effective scheduling and utilization of staff resources.

Senior Food & Beverage Manager 2006 till 2007

DREAM LAND HOTEL ISLAMABAD

4-star with 92 rooms (including 10 mini-suite rooms & one restaurant & 6 Banquet Halls of with nearly capacity of 3000 pax)

Food & Beverage Manager 2003 till 2006

HOTEL PAK CONTINENTAL ISLAMABAD

4-Star with 50 Rooms (Including 3-executive suites & 13 deluxe rooms & 1 restaurant & 4 Banquet Halls of 2000 Capacity)

Assistant F&B Manager 2001 till 2003

ENVOY CONTINENTAL HOTEL ISLAMABAD

3-Star with 65 Rooms (Including 8-executive suites & 2 restaurants & 3 Banquet Halls of 500 Capacity)

Internship 2000 till 2001

PEARL CONTINENTAL HOTEL PESHAWAR

5-Star with 160 Rooms (Including 16-executive suites & 3 restaurants & 4 Banquet Halls with the minimum capacity of 2000 persons).

EDUCATIONAL RECORD

Graduation from Peshawar University in (2000)

H.S.S.C from Dils academy Kohat in (1998)

SSC from Government High School Kohat (1996)

LANGUAGES:

Urdu, English, Pashto.

INTERESTS & HOBBIES

Hiking, Tracking, Reading books, Watching Documentaries & Movies

REFRENCES: will be provided when needed.

Room = 308, Swat Serena Hotel Saidu shareef, Swat.

Cell #: 033*-*******, 031*-*******

E-MAIL: adxtad@r.postjobfree.com

adxtad@r.postjobfree.com

Date of Birth: 10th Jan 1980

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