Tiana Johnson
West Palm Beach, FL *****
adxt6f@r.postjobfree.com
Dedicated
Loyal
Hardworking
Consistent
Prefer to give over receive help
Keep solid momentum
Authorized to work in the US for any employer
Work Experience
Server
First Watch - West Palm Beach, FL
January 2023 to Present
Check in with managers daily before hitting the floor Studying our 5 steps and 10 commandments of first watch service . Keeping guest first
Ability to communicate and contribute to team success. Comfortable working 5-6 table section independently. Lead Hostess/Trainer
BJ'S Restaurant & Brewhouse - West Palm Beach, FL
September 2022 to December 2022
First and last impression to our guests
Greet guest
Manage and coordinator floor plan and servers sections for proper rotation on seating Answer phone within the first 3 rings with a friendly greeting Confirm and insert all reservations
Get approval with a manager on large parties 20 or more. Train new host/ servers
Server/Server Assistant/Host
Cooper's Hawk Winery & Restaurants - Palm Beach Gardens, FL April 2021 to August 2022
Greet and seat guest
Answer phone with 3 rings
Confirm and insert all phone ahead and open table reservations Accommodate all guest
Maintain an appropriate systemized seating rotations to keep a healthy business flow and to have a healthy rotation for all servers .
Brand Ambassador
Altar'd State - Palm Beach Gardens, FL
January 2019 to March 2021
First impression to guest with warm welcoming within 10 seconds Engaging with guest, asking questions and providing feedback and suggestions on clothing items needs to increase a better shopping experience.
Cash wrap / cashiering
Dressing room attendant
Set up fitting rooms for incoming guest
Keeping dressing room and go backs organized
Clean and a great friendly and helping environment for my guest. Retail Sales Associate
Ross Dress For Less - Palm Beach Gardens, FL
April 2016 to October 2018
Greet guest
Provide genuine guest service
Maintain cleanliness and safety of merchandise on the sales floor Scan in and sort and prepare new shipments for sales floor placement and pricing Manage cash register
Train new associates
Sales floor shift leader.
Education
High school diploma
Palm Beach Gardens High School - Palm Beach Gardens, FL August 2014 to May 2017
Skills
• Logistics
• Cashiering
• POS
• Cash Handling
• Management
• Computer Operation
• Food Service
• Assistant Manager Experience
• Mac OS
• iOS
• Customer service
• Guest Services
• Host/Hostess
• Supervising experience
• Serving Experience
• Restaurant experience
• Communication skills
• Host/hostess experience
• Guest relations
• Serving
• Micros POS