Customer Service Manager Assistant

ANA RAMIREZ

***************@*****.*** 917-***-**** Queens, NY 11368

Results-focused [Industry] professional with strength in [Skill]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Area of study] student with background in [Area of expertise]. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] abilities. Proven history of performance in [Skill]. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Team Management

Training & Development

Good Work Ethic

First Aid/CPR

Supervision & Leadership

Conflict Resolution

Planning & Organizing

Critical Thinking

Fluent in Spanish

Flexible Schedule

Data Management

Team Building

Active Listening

Customer Service

Reliable & Trustworthy

Friendly, Positive Attitude

People Skills

TIENDA Manager Assistant - Queens, NY 11/2016 - 10/2021 Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery. Demonstrated leadership by making improvements to work processes and helping to train others. Handled delegated tasks.

TIENDA Cajera - Queens, NY 09/2011 - 10/2016

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Prioritized and organized tasks to efficiently accomplish service goals. Juggled multiple projects and tasks to ensure high quality and timely delivery. Demonstrated self-reliance by meeting and exceeding workflow needs. Resolved interpersonal conflicts by listening, finding common ground and building relationships. Recognized by management for providing exceptional customer service. Summary

Skills

Experience

Education and Training

JOYAS DE CEREN EL SALVADOR 01/1998

High School Diploma

Spanish:

Professional

Negotiated with vendors, saving company $[Amount] annually. Led team to achieve [Result], earning recognition from upper management and financial reward. Created highly effective new program that significantly impacted efficiency and improved operations. Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.

Member, Alumni Association

Member, Small Business Association (2008 - present) Languages

Accomplishments

Activities and Honors

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