Customer Service Relations
Resume:
Kevin Moon
Contact
San Francisco, CA
********@*****.***
Objective
Seeking a career in the Construction Industry where I can contribute to the growth of the organization and on-time project completion by utilizing my skills. Need an organization where I can learn additional skills and offers an opportunity to learn and growth and advancement within the organization.
Key Skills
Communication Skills
Outstanding Work Ethic
Leadership Skills
Conflict resolution skills
Emotional Intelligence
Work Well Under Pressure
Desire to achieve goals
De-escalation Skills
Adaptable
Collaborator
Resilient
Dedicated
Proactive
Conflict Resolution
Crowd Control
Education & Certifications
High School Diploma - Chico, CA
NCCER
(National construction center education and research)
CPR Certified
NARCAN Certified
Experience
San Francisco Conservation Corps
Corps Member – San Francisco, CA
April, 2022 - December 2022
Accomplished areas of responsibility on-time without incurring additional costs.
● Training program and working with Caltrans.
●Clean debris, litter and fire hazard vegetation from California highways.
●Participated in special events to ensure proper recycling is in effect.
●Interacting with participants demonstrating customer service.
●Lifting and moving heavy material within the SFCC base.
Five Keys Schools and Programs
Ambassador – San Francisco, CA
December, 2020 to July, 2021
Exceeded expectations with 100% client satisfaction.
●Greeted clients to create a positive and welcoming environment.
●Responded to emergencies to asses and respond to immediate participants’ needs and requests, and complaint in a timely, effective manner.
●Monitor facility, interact with participants and maintain boundaries.
●De-escalating of potential conflicts and achieved 100% satisfaction.
●Promoted excellent customer relations and premier customer service satisfaction by demonstrating friendly demeanor and can do attitude.
Contact this candidate