M
Nichelle
Vaughn-Munis
nicenichelle19@gmail.
com
Houston, TX 77042
SUMMARY
I'm a task-driven professional with experience in data entry, customer service, office management duties. Communicative and interpersonal skills to interact with diverse individuals and groups at all organizational levels. Possess incomparable ability to perform accurate and efficient entry of data into administrative software. Dependable and reliable, ready to learn and grow with your company.
EXPERIENCE
INVENTORY CONTROL ASSISTANT MANAGER
Sugarland, TX
Apr 2022 to Current
ASSISTANT MANAGER
Sugar Land, TX
Nordstrom/ Jun 2021 to Apr 2022
Assist SEM in team delegation and task assignment
Identified the gaps in the store where more focus is needed to drive results Check email communication, MS Teams
Worked in the Cash room
Ensure the bay was fully stocked with all bags and other supplies Ensured that we were driving customer engagement via Nordy Club, Genius Deal, e-receipt, etc
Ensured Smart Service & the One Touch Process are being followed Made sure that all radios, TC52's & MPOS were returned and plugged in. Logistics Fulfillment Processor
Houston, TX
Nordstrom/ Oct 2020 to Jun 2021
Fulfill customers orders in a timely manner following quality standards Prepare to ship customer's orders following quality, packing and shipping standards Utilize inventory management systems to scan, process and research Customer Sales Associate
Houston, TX
SERVICE EXPERIENCE/ Aug 2019 to Oct 2020
Assisted customers with a variety of transactions through a friendly experience Inspire trust, teamwork and positive team relationships Help with customer situations and provide resolutions in a timely and effective manner Ensured the security and privacy of customers information Support other team members in our Nordstrom Rewards program. Account Manager
Katy, TX
Off Duty Police Security Services/ Feb 2018 to Jun 2018 Data Entry
Human Resources
Communicate daily with clients and various managers within the company Multitasking
Customer Relationship management, etc.
Health Care Aide
Houston, TX
HEALTH CARE PROVIDER, Triple O Healthcare/ Jun 2018 to Nov 2018 I would go into my clients home and perform tasks and duties for them Cook, clean their home, run errands, attend doctor appointment with them, etc.. SALES ASSOCIATE / SUPERVISOR
Katy, TX
PREVENTION, Academy Sports & Outdoors/ Sep 2011 to Jul 2018 Customer Service was priority, assisting customers in their purchases, zoning, keeping the departments neat and clean
As a Supervisor I was over a small team, giving out tasks and duties for the day and also helping my team completing those tasks when needed Conducted cycle counts for each department for the week Developed procedures for storage and distribution of supplies, security walks of the store inside and outside, monitoring the throughout the entire store, assume full responsibility for the cleanliness and safety of the store, etc.. EDUCATION AND TRAINING
High School Diploma
First Coast High School May 1996
Jacksonville, FL
REFERENCES
REFERENCES Teresa Flores — Off Duty Services Account Manager Friend Phone Number 713-***-**** Email ******.********@*****.*** Janay Collins — Vital Interaction Implementation Specialist Daughter Phone Number 832-***-**** Email *****************@*****.***