PIERRE-HOMERE CANDIO Téléphone : (509-****-****

**** **** ****** **, ****** GA

E-mail : adxt2d@r.postjobfree.com

PROFIL

Work experience as IT Support Engineer for 7 years.

● Knowledge in FORTINET

● Ability to install, operate and troubleshoot an operating system, software, and hardware.

● Equipment configuration: CISCO SWITCH, CISCO ROUTER, FIREWALL.

● Ability to install, operate and troubleshoot a secure small to medium sized NETWORK. EXPÉRIENCE

IT SUPPORT ENGINEER, GB GROUP HAITI

PORT-AU-PRINCE, WEST HAITI 2017-2023

● Diagnose and repair software problems (Microsoft Office, Sage 300 ERP, POS-Logimar, Mainsail) and hardware problems (computer, laptop, server) of the company.

● Designed the LAN network architecture

- define working groups

- associate these workgroups with VLANs

- define an IP addressing plan according to the chosen VLANs;

● Configured and installed network equipment (Switches, routers, firewalls, VPN)

● Participated in the implementation of IT network implementation projects.

● Configured network equipment, access control (finger-tec) and identity card.

● Installed and configured the accounting system (SAGE ERP 300);

● Work on Active Directory server (add and delete user, reset password, etc.) and file server (make user backups, Share drives)

IT SUPPORT ENGINEER, REBO SA HAITI

PORT-AU-PRINCE, WEST HAITI 2015-2017

● Design the LAN network architecture.

● Configured and installed network equipment (Switches, routers, firewalls, VPN);

● Installed and configured the accounting system (SAGE ERP 300);

● Formalize the needs of employees to improve the system.

● Document the solutions implemented.

● Install, configure and troubleshoot operating system software (Windows), applications (Microsoft office, POS- Orion) and hardware (computer, laptop, printer, scanner) for different users;

● Provide problem solving services to users

● Perform data backup and restore operations (on SQL Server) during major problems

● Installed and repaired various pieces of computer hardware (components, peripherals, etc.) RADIO FREQUENCY TELECOMMUNICATIONS ENGINEER INTERN Port-au-Prince, West Haiti 2014

• Verification of inconsistencies on the network;

• Ensure cell coverage (Antennas)

• Generate reports with MS Excel;

• Prepare detailed technical documentation;

• System monitoring, failure detection, restart process, request for hardware or infrastructure support, disk space management;

• Resolve customer complaints.

EDUCATION

Baccalaureate in Electronic Engineering: Networks and Telecommunications Specialty 2007-2012 State University of Haïti (UEH)

CERTIFICATION AND TRAINING

• CCNA 200-301 March 2021

• FORTINET (Training in progress)

• CCNAv7: Enterprise Networking, Security, and Automation, December 2020

• CCNAv7: Switching, Routing, and Wireless Essentials, December 2020

• Azure Fundamentals, November 2020 (Microsoft)

• Certified Network Security Specialist, June 2020 (United Kingdom)

• CCNAv7: Introduction to Networks, April 2020

• Fundamentals of BGP and introduction to RPKI, May 2019 PROFESSIONAL QUALITY

● Ability to work in a team and under pressure

● Autonomy

● Good sense of organization

● Dynamism

● Rigor and reliability

● Sense of responsibility

References will be provided upon request.

Contact this candidate