John D. Burnham
****************@*****.*** 240-***-**** Virginia Beach, VA
Resume Summary
Seasoned Business Development Manager with hands on experience in business development, key account management, and customer satisfaction, with a special emphasis on relationship building. Adept at bridging performance gaps to achieve strategic initiatives and exceed goals with 20 + years of sales experience.
SKILLS
Account Management Strategic Planning Cold Calling Lead Development
Project Coordination Leadership Sales Forecasting Work Experience
Business Development Manager Mid-Atlantic
Designer Greetings, Edison, NJ
2014 – current
Managed several small to mid-level mass merchant accounts to maximize sales and facilitate expansion into new locations, along with a large portfolio of single unit independent retail outlets.
Trained and managed 40+ front line merchandisers to achieve sales goals.
Analyzed new leads to follow or redirect to inside sales, while researching prospects and cold calling. Expanded our brand’s distribution and profitability, by increasing sales by at least 12% yearly.
Represented the company at many conferences in vendor exhibits.
Utilized a consultative sales process to match customers needs to our services.
Prepared sales presentations to prospective and current customers.
Presented business reviews with key accounts.
Customer Service Specialist
Schwans Consumer Brands North America, Baltimore, MD 2005- 2014
Increased profitability with emphasis on maximizing sales incentive and bonus structured goals, managing multi-state and virtual teams.
Conducted periodic business reviews with grocery cliental through regional marketing sales meetings.
Met company initiatives, service resolutions, and pre- and post-promotional brand specific sales activity summary.
Trained, managed, and developed sales force in high volume territory.
Managed and directed all safety/DOT measures for distribution team and leased delivery equipment state to state.