NANCY SPALENKA

*** *** ******, ****** *****, California 92075 760-***-**** adxssj@r.postjobfree.com 1 P a g e

QUALIFICATIONS PROFILE

Versatile and charismatic professional, pursuing a challenging role to fully utilize acquired skills and experience in account management, office administration, customer service, and project management. Adeptness in conceptualizing and executing tactical management structures; as well as improving performance and profitability of the business. Well-versed in identifying potential opportunities and developing operational solutions. Skilled in customer service, relationship management, conflict resolution, continuous process improvement, creative merchandising, relationship management and accounts receivable. Proven ability to secure transactions, establish long- term relationships and strategic alliance with key customers and partners to maximize client base and gain repeat business.

SUMMARY OF RELEVANT EXPERIENCE

Sales and Account Management and Maximization

Functioned effectively as account manager, responsible for increasing the response rates by threefold and in driving the product placement within the customer base the first 90 days of employment

Successfully boosted sales by 65% through successful management and execution Customer Relations

Advanced customer service, interpersonal and management skills in various industries; Corporate to Hemp Industry

Continually maintained professional tone in all aspects of communication

Played a vital role in optimizing customer traffic through strategic merchandising efforts

Cultivated and maintained customer loyalty which successfully obtained on-going repeat business Strategic Planning and Execution Continuous Process Improvement

Strategically implemented effective control methods for both new and existing inventory, which boosted overall profitability by 100%

Provided effectual support in building up a struggling million-dollar dental practice by conceptualizing and executing a comprehensive and upgraded management structure and marketing plan

Performed several positions in the Hemp industry that involved account executive, sales, accounts receivable liaison, and natural products industry representative

Obtained extensive training in the Hemp Industry and Cannabidiol (CBD) as well as advanced knowledge of CBD and its entire process: seed to shelf.

Growth and Development Impacts

Earned recognition from the president of firm by singlehandedly securing company revenue by $1.7M during first six months of employment

Drove key efforts in maintaining status as an integral part of the company’s number one producing team as well as in the top five producing members of the team

Established reputation as first to enroll in the ed2go Temecula Admissions Department WORK CHRONOLOGY

CV Sciences, San Diego, CA

Account Executive 2015–Present

ed2go Cengage, Temecula, CA

Admissions Representative 2014–2015

AppleOne/K-force, San Diego, CA

Temporary Positions 2013–2014

MVP American Securities, La Jolla, CA

Sales Representative 2013

NANCY SPALENKA

823 Ida Avenue, Solana Beach, California 92075 760-***-**** adxssj@r.postjobfree.com 2 P a g e

Ashford University, Kearny Mesa, CA

Admissions Counselor 2010–2013

Pannikin Coffee & Tea Retail Store, La Jolla, CA

Retail Operations Manager 2008–2010

Lorielles Boutique, Encinitas, CA

Public and Corporate Sales

Open Door Wellness/Gallery, Encinitas, CA

Director

HQ Group, Hire-A-Hero, Carlsbad, CA

Account Manager

James D. Spalenka D.D.S., Rancho Bernardo, CA

Office Manager

Cornerstone Communities, La Jolla, CA

Office Manager

SCIREX Corporation, La Jolla, CA

Clinical Studies Assistant

LPL Financial, La Jolla, CA

Senior Administrative Assistant

Wilkinson Management Center

Leadership and Management Internship

EDUCATION

Bachelor of Arts Sociology, minor in Psychology

California State University of San Marcos, San Marcos, CA Associate of Arts in Marketing

Fashion Institute of Design and Merchandising (FIDM), San Diego, CA TECHNICAL ACUMEN

SAP Microsoft Office Suite SmarTerm DropBox Adobe Illustrator Telemagic Hubspot Gmail Salesforce Avaya Lotus Organizer Gforce

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