Sales Associate Administrative Coordinator

Gloria J Lampkin

Shreveport, Louisiana

Phone: 318-***-****

E-Mail: **************@*****.***

Summary of Qualifications

Highly organized, analytical-minded individual with over 20 years of experience in the government office capacity. Areas of strength include written and verbal communication, ability to establish and maintain trust and rapport with customers, clients, vendors, and patients. Skills include advanced clerical tasks as well as office application management.

Experience

Barton and Brairwood Apartments April 2020- July 2020 Assistant Manager

● Collect rent payments and enter payments in computer

● Take calls for work orders and enter in computer

● File

● Call maintenance for repairs

State of Louisiana – Disability Determinations Office Dec 1999 – May 2018 (Retired) Administrative Coordinator III

● Contact claimants, patients, and health care professionals via phone in order to schedule, notify, or confirm appointments.

● Instruct claimant or patient on where to present at time of appointment.

● Utilize appropriate communication system to facilitate communication with healthcare providers and hospital gatekeepers

● Perform follow up for claimants’ appointments and makes necessary account changes or updates as needed.

● Follow scripted patient notification format when notifying claimants.

● Contact physicians to resolve issues regarding referrals or other claimant related information.

● Assist social service analysts by providing clerical support in the adjudication of disability claims

● Review consultative examination requests for accuracy. Dillard’s Oct 1999 – Dec 2002

Sales Associate

● Greeted and welcomed guests and established relationships.

● Discovered guests’ needs and sold merchandise.

● Enthusiastically met and exceeded guest expectations.

● Executed price changes, completed sales transactions sales, and inventory control.

● Assisted in merchandising through visual placement. Reflected the fashion of the store in my look and presentation.

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Education

Bossier Parish Community College August 2019-February 2020 Business Administration.

Louisiana Technical College Jan 1990 – Oct 1990

Program: Office Administrator and Office Applications Northwestern State University Jan 1980 – Jan 1981

Program of Study: Nursing

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