*************@*****.***
Aldair Ortiz
Objective:
Just a hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. A Very easy going individual with a cater to customer relations
SKILLS
●Project support
●Mentoring and training
●Team leadership
●Product and sales expertise
●Schedule management
●Event planning
●Bilingual (Spanish, native speaker)
●Geek squad certified
EXPERIENCE
Best Buy, West Jordan — PC Supervisor
September 2019 - PRESENT
Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows, mentoring newly hired employees on operating equipment and safety and developed training manual to use for reference. I created and updated tracking spreadsheets for process monitoring and reporting. Maintained clean and well organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Carl’s Jr, West Jordan — Cashier team lead
March 2019 - September 2019
Restocked and organized merchandise in front lanes. Increased customer loyalty and retention. Monitored areas for security issues and safety hazards. Assisted customers by answering questions and fulfilling requests. Led opening and closing procedures and conducted cashier drops,cash controls and vault monitoring
Kearns High School, Kearns, UT
High School Diploma 2020
Extracurricular Activities: [Latinos in action]
Professional Development: [leadership development class]