SHARI MURCHISON

adxspz@r.postjobfree.com 806-***-**** 7702 B Albany Ave, Lubbock, TX79424

Summary

Experienced employee skilled in exceeding goals and expectations by explaining options and maintaining high standards of customer service. Friendly, outgoing, and resourceful with strong listening skills and the ability to ask the right questions to quickly solve the problem.

Highlights

• Outstanding customer service

• Good listener

• Strong communicator

• Honest and dependable

• Highly motivated and productive

• Organized and detail oriented

• Deliver top quality performance

• Flexible schedule

Experience

01/2007 - 02/2022

(Retired)

City of Lubbock

Municipal Court

Lubbock, Texas

Customer Service Representative

• Answer telephone inquiries regarding citations and court procedures in a friendly informing manner and assist citizens contesting citations

• Input information onto the docket and set court dates for the following: minors with alcohol violations, show cause hearings, juvenile hearings, and jury and non jury trials

• Enter citations into the computer, prepare final dispositions, and process all information for discovery as well as assist in maintaining organization and efficiency within the legal section of the office

• Check in potential jury members and pay them at the end of the trial

• Write court bonds and get them posted for defendants

• Serve as a public notary

• Customer service is another high priority when it comes to my job description, whether it be helping citizens face to face or over the phone

08/1981 - 09/2003

Pat Murchison

Lubbock, Texas

Silent Partner

• Provided customer service with clients and assisted in all inquiries of sales

• Processed incoming and outgoing invoices, and handled a majority of banking transactions such as budget, billing, and sales

• Responsible for all promotion and advertising for the company 03/1992 - 06/2001

Kevin Pope D.D.S.

Lubbock

Dental Assistant/Receptionist

• Prepared the daily set up for all patients, ensuring a sterile environment and that all necessary equipment and supplies were readily available

• Assisted in all two-handed dental procedures

• Developed and organized all patient x-rays

• Maintained the sterilization of all rooms and instruments, as well as the overall cleanliness and organization of the office

• Responsible for all appointment scheduling, verification and filing of patient insurance, balance accounts receivable, and completed the recall system for each patient on all preventative procedures

09/1981 - 09/1983

Covenant Hospital

Volunteer Pink Lady

Lubbock, TX

Volunteer Services

• Served as a liaison between patients and families in the intensive care unit outside of visiting hours

• Maintained a written schedule of each family's whereabouts in the event of an emergency

• Encouraged and displayed a positive outlook

Education and Training

1992

Lubbock, TX

State License EMT in Emergency Medical Technician

Texas Tech University Health Sciences Center

1979

Dallas, Texas

Associate of Arts

Miss Wades Fashion Merchandising

Fashion merchandising, design, and pattern making

1978

Euless, TX

Some College (No Degree) in General Studies

Tarrant County College District

1977

Whiteface, TX

High School Diploma

Whiteface High School

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