Center Agent Call
Resume:
Tonya Rahimi
*************@*****.***
Dalton Ga 30720
Skills: Plan Public Relations, leadership, office skills, management, administrative, email, MS outlook express, Excel, collections, team player, or independently, multi task, goal oriented, time management
Education: Dalton High School Aug 90 to June 94
Work Experience
Dalton Smith Finance: 10/2014 to 11/21 Office Manager
Training & supervision of employees
Goal setting & tracking
Loan application review & approval
Loan closing & payment process
Contacting & developing solutions with past due customers
Marketing & Solicitations
General administrative duties & reporting
Daily, weekly, monthly, quarterly reports
Cash Handling, daily deposits
Concentrix remote (Anthem insurance 11/2021 to 12/21 Call agent:
Answering Inbound and outbound calls
Customer Service duties Helping customers with issues
directing customers to the correct departments
Welcome Calls
Ford of Dalton 12/21 to 8/22 Accounts Receivable/ Payables
Invoice entry
Paying companies brokers
Appling payments to customers’ accounts
Collections
Big Rig Lending 8/22 to 5/23 Customer call center agent
Answering inbound and outbound calls
Collections
Taking payments
References:
Gail Ridley / Branch Manager @ First Bank 706-***-****
Julie Silvers/ Big Rig Lending/ 762-***-****
Danny Strawser/ Big Rig Lending /Manager call center/ 706-***-****
Angel Patterson/ Big Rig Lending/ 706-***-****
Contact this candidate