Nieves Ana Ray Miles
**** ********* ** *******, ** 23228
**************@*****.***
Objective:
Seeking a position that would fit my field of expertise and that would meet the requirements needed by the company. I am also seeking a challenging and rewarding position and to be part of an organization where I will be able to contribute my hard work and my skills for further development of the organization.
Summary of Qualifications:
Highly organized professional with experience providing customer service in established ranging from Hospitality Service and Retail Services.
Dedicated to ensuring customer satisfaction.
Ability to multitask, work well under pressure, heavy work load and meeting deadlines.
Flexible and ability to adjust to change.
Excellent verbal and written communication skills.
Professional Experience:
December 2022- Present
Ortho Virginia MRI Department
Registration Coordinator
Registration Coordinator, first point of contact for patients and visitors and performs administrative duties, filing, end of the day billing. Responsible for scheduling patient appointments, appointment reminder calls to patients, collecting patient paperwork as needed, collecting copay, and assisting MRI technicians with screening and preparing for study.
June 2021-Present
Encore Wellness Physical Therapy
Front Office Specialist
Responsible for screening clients and performing related administrative tasks. Receiving customers pleasingly on arrival, guiding them to the appropriate area, documenting all files and records, scheduling appointments, making travel arrangement, performing faxing and copying duties, monitoring office costs, ordering supplies and executing all other tasks as required. Operating all types of office equipment, MS Office and relevant software knowledge, bilingual capacities, outstanding interacting, networking skills and customer service orientation.
March 2015-June 2017
Walgreens Pharmacy Tampa, FL
Sale Associate
Providing excellent customer service and cash register operations. Auditing store inventory, maintain store signage and displays. Assisting in various departments such as Photo Passport, photo department and stocking.
June 2017 - December 2020
Amazon Fulfillment Center
Warehouse Associate
Responsible for storing merchandise in assorted sized bins to be pulled for orders. Scan all items into bins where all items are sent off for inspection and audits before packing. Other duties are counting all items in a designated bin matching all items are counted for and accurate.
April 2012 – October 2014
Wal-Mart Super Center Jacksonville, NC
Sales Associate
As a Sales Associate, primary responsibility is Customer Service. Often working independently and unsupervised. Creating displays throughout the sales floor, operating cash register and complete photographic orders submitted to printer. Processing photographic prints of various types and sizes, filing and cataloging related materials and maintaining printers during operation.
June 2010 – July 2010
My Pediatrics Tampa, FL
Medical Assistant- Internship
Responsible for administrative and clinical tasks in a pediatric practice. Responsible for triage duties, processing cultures and preparing patient for provider. Maintaining a clean treatment rooms, sterilizing and cleaning all instruments. Front office duties: scheduling appointments, keeping records, payments, ordering supplies.
March 2008 – May 2010
CVS Pharmacy Tampa, FL
Sales Associate
Responsible for cash handling, back up inventory, stocking shelves and ordering. Organizing area, keeping store clean, and always providing a friendly customer service at all times.
May 2008 – December 2008
Holiday Inn & Suites Hotel Tampa, FL
Front Desk Agent
Process guest reservations, registration, payments and departures accurately and efficiently. Balance all cash, checks, credit card and city ledge accounts through verification. Shift reports and preform audit functions is assigned. Assisting supervisor and managers with their completing essential reports.
Education and Training
2023 – Ultimate Medical Academy
Health Information Management AAS
2019 – Hillsborough Community College Ruskin, FL
Patient Care Technician
2010- Sanford Brown Institute Hillsborough, FL
Medical Assistant
2009 – Stepping Stone High School Odessa, FL
Diploma
Reference
Tiesha Hopkins 757-***-**** **.*********@*****.*** Architectural Designer
Jarod Piccioli 814-***-**** *****.********@**************.*** Encore Wellness Coach
Patricia Pangelinan 805-***-**** *******************@*******.*** Paralegal Assistant
Sabrina Mohammed 804-***-**** *******.********@**************.*** Encore Wellness Pt Aide