Office Assistant Customer Service

Cecillia Lei

646-***-**** ***********@*****.*** New Hyde Park, NY 11040

https://www.linkedin.com/in/cecillia-lei-437854250 EDUCATION AND HONORS

Binghamton University, State University of New York, Harpur College of Arts and Sciences Binghamton, NY Bachelors of Arts in Economics` Expected May 2024

Suny College at Old Westbury Old Westbury, NY

Bachelors of Science in Economics August 2020 - May 2022 Cumulative GPA: 3.43/4.00

PROFESSIONAL EXPERIENCE

SUNY College at Old Westbury Old Westbury, NY

Student Office Assistant - English Department February 2022 - May 2022

● Accommodated other staffs and members with growth skills of filing the student’s information in the information filing office

● Achieved strong time management and efficiency by organizing the halls including offices, classrooms, and the inventory rooms

● Gained experience in staying focus and disregard outside noises such as people screaming and partying in the background State Farm Insurance Company Flushing, NY

Associate July 2016 - August 2019

● Formalized postcards on mails with the advancement of the stamp activator and deliver it to other organizations through the mailbox

● Implemented structural skills for decorating the company from small duties such as cleaning the entire office and filing paper works

● Succeed in gaining the ability for office management and administration by taking control in my duties and staying on task Iavarone Supermarket New Hyde Park, NY

Associate August 2019

● Assisted customers and developing fluent language in the operation of money registering through the computer technology

● Developed professional communication and improved team management skills over long term of working under pressure

● Earned skills on working under pressure and quickly adapting a unpleasant work environment that generates a discriminative atmosphere Ace Bagel Cafe, Inc. Flushing, NY

Associate June 2018 - August 2018

● Achieved professional communication skills with coworkers and customers through long term of working under pressure

● Introduced pastries and bagels along with beverages using technological knowledge from the machineries sided with hand-making

● Established a ability to multi-task such as cooking, chores as well as communicating when facing co-workers and customers LEADERSHIP EXPERIENCE

Suny Old Westbury Leadership Program Old Westbury, NY Member May 2022 - June 2022

● Reached accomplishments of schedule planning and decision making through planned out events of group activities

● Attended additional online grouping sessions through zoom with the purpose of discussion for future event planning

● High School Junior Varsity group lead player, providing excellent leadership managing major wins against other teams ADDITIONAL INFORMATION

Technical Skills: Limited proficiency in Microsoft Office, Limited proficiency in Google Office Language: Chinese (Mandarin)

Organizations:

- Badminton Club

- Accounting Society at SUNY College at Old Westbury

- member of the Accounting Association

- Women in Business at Binghamton University.

Interests:

- Volleyball - Ping Pong -Tennis - Badminton - Singing - Dancing - Watching Anime - Movies and TV Shows - Drawing Painting - group projects and leading other people

Jobs at campus: Upcoming tutor for Chinese and Mathematics at Binghamton University. Strengths: Communication, Customer Service, Leadership, Office Administration, Working Under Pressure, Adaptability, Team Weaknesses: Time Management, Nervousness before Speaking, Impatient.

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