Jennifer Hill
321-***-**** ************@*****.*** Port Saint John, FL 32927
Summary
Professional and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Handling administrative tasks by coordinating mail, records, and travel arrangements is smooth.
Skills
Verbal and written communication
Processing mail
Quality control
Mail sorting
Billing and coding
Transcribing correspondence
Scanning and copying
Team collaboration
Database entry
Experience
Deputy Clerk, Brevard County Clerk of Courts, April 2006-Current Titusville, FL
Managed office paperwork, including scanning documents and routine business correspondence.
Supported office clerical functions using word processing and other software, email, and office machines.
Followed all confidentiality rules to preserve data quality and reduce the chance of information compromise.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Answered multi-line telephone system and routed calls to appropriate personnel.
Sorted and distributed business correspondence to the correct department or staff member.
Data Entry Clerk, Health Net, February 1998- February 2004 Titusville, FL
Scanned incoming documentation.
Maintained complete confidentiality in accordance with the organization and legal requirements.
Kept department clean, organized, and professional.
Wrote reports, emails, memoranda, letters, and releases.
Followed up with insurance companies and individuals to resolve discrepancies.
Verified, updated, and entered patient information into the system.
Assisted with properly processing records requests.
Worked with speed, efficiency, and accuracy to process documentation and complete projects.
Utilized copying equipment for medical record duplication, answered phones, and filed documents.
Gathered and sorted client medical records and bills.
Assisted professionals with different administrative tasks, which included coding and sending information to various departments.
Pulled patient files and forwarded them to appropriate offices for processing.
Verified record copies before handing each over to check for and remove unnecessary details.
Logged all requests for medical records into spreadsheets.
Coordinated parcel delivery using strong time management skills.
Documented pickups and deliveries and submitted reports after shift.
Picked up medical specimens from local care providers for delivery to the laboratory.
Documented items transported, recipient information, and problems.
Obtained official signatures and required payments for different types of deliveries.
Maintained delivery vehicle with regular upkeep and basic repairs.
Collected and distributed records between personnel and outside stakeholders.
Worked successfully with diverse coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
Juggled multiple projects and tasks to ensure high-quality and timely delivery.
Education and Training:
High School Diploma Astronaut High School, Titusville FL in June 1993