EYRAM BILSON
CUSTOMER SERVICE
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Confident young professional with a passion for learning and development. Eager to leverage
education and training in the digital marketing space to support the growth and success of a high-
performing organization. Strong performance of setting effective goals and leading tears to achieve
those goals. Committed to continuous improvement and driving team success. Hardworking scholar
with over 2 years of experience providing professional and interpersonal service at various events
across New York. Providing customers the highest quality of service. Motivated high school student
seeking to utilize teamwork and people skills to work in a retail environment.
EXPERIENCE
BABYSITTER
2020-2022
* Ensure children are bathed, fed, and in bed prior to parents return
* Create innovative and educational games using arts and crafts, children's books, and light
exercises that improved 7-year-old's speech impediment and self-confidence
* Clean and organize the house, minimizing parents clean up times.
FOOD SERVICE WORKER
2021-2022
Achieved 99.9% customer satisfaction rating based on client and receipt surveys
* Customer-focused Food Service Worker with 1+ years of experience in fast food.
retail, and customer service fields. Instrumental in resolving quests concerns and
increasing their satisfaction levels with a stellar record of friendly and upbeat quest
service.
* Achieved optimal customer satisfaction by prepping tables and communicating with
coworkers to deliver fast food items within 1 minute to customers’ table.
TUTOR
2022-2023
* Gave in-person instruction to several students to help them acquire greater knowledge for
weekly exams.
* Kept records of academic performance and applied this information to address areas of
improvement for students.
* Created and organized the curriculum for students to follow.
5
® © &
EDUCATION
SECONDARY SCHOOL
*****.******@*****.***
Bronx, New York
linkedin.com
Bronx Health Science High School
2021-2025
EXPECTED DIPLOMA-JUNE 2025
SKILLS
Customer Service
Design Thinking
Relationship Building
Creative Writing
Problem-Solving
Microsoft Office
Project Management
Strong Communication
Organization
Statistical Analysis
Mobile Development
Integrity
Dependable
Adaptability
Outgoing & Friendly
Flexibility
Negotiation
Detail-Oriented
Multitask
Teamwork
Critical Thinking
Marketing