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Mohammad Meelad Haidar, IT

Alexandria, Virginia, United States

************@*****.***

https://www.linkedin.com/in/mohammad-haidar-593491205 Summary

To be a well-organized professional equipped to join any part of an organization and make a significant impact Experience, Current ComptiaA+ 1101, 1102 Student.

IT Help Desk

No-Lemon (International Company) Kabul, Afghanistan June 2020 – Aug 2021

• Resolved IT support requests from employees.

• Answered employee questions regarding computer systems.

• Gathered and analyzed data to diagnose problems with computer systems.

• Changed configurations, settings, and permissions to fix computer issues.

• Generated sign-ins for new hires during the onboarding process.

• Installed new software and hardware drivers and updated existing ones as needed.

• Updated employees on the status of their service requests. Logged all service requests and updated tickets as needed. IT Support

AMS

Feb 2018 - Mar 2020 (2 years 1 month)

• Resolved IT support requests from employees.

• Changed configurations, settings, and permissions to fix computer issues.

• Installed new software and hardware drivers and updated existing ones as needed. IT Help Desk

OKS (Omar Kheyam Sina)

Jan 2017 - Jan 2018 (1 Year)

• Resolved IT support requests from employees.

• Answered employee questions regarding computer systems.

• Gathered and analyzed data to diagnose problems with computer systems.

• Changed configurations, settings, and permissions to fix computer issues.

• Generated sign-ins for new hires during the onboarding process. Mohammad Meelad Haidar, IT - page 1

• Installed new software and hardware drivers and updated existing ones as needed.

• Updated employees on the status of their service requests.

• Logged all service requests and updated tickets as needed Education. Kardan University

Bachelor's degree, BBA (Bachelor in Business Administration 2019 – 2021 Not Completed

Habibia High School

12th grade, General Studies

2004 - 2016

Certifications

IT Fundamentals- ImpactTek Training Center

DIT (Diploma in Information Technology – Hewad Institue MS Office, A+ Hardware, Networking, Graphic Designs- Computer Zone Academy Skills

• Excellent user of Microsoft Office, Hardware, and Software.

• Networking expertise.

• Excellent written and verbal communication skills in English.

• Financial and investment analysis.

• Fluent in Urdu, Pashto, Dari, and Hindi (verbal communication skills https://www.linkedin.com/in/mohammad-haidar-593491205 Mohammad Meelad Haidar, IT - page 2

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