Forklift Operator Customer Service
Resume:
Robert Webb
Martinsburg, WV ***** ***********@*****.***
I've worked in the glass trade for the past 23 years. I know how to accurately measure, cut, temper, amongst other things. I also would be open to other jobs as I do like to learn new trades and skills. I'm a quick study and put my all into my work. I'm known to work well with others, and help out when someone needs it. I believe in holding a safe working environment and follow all S.O.P. I'm on point with my math skills for measurements. I pay attention to detail and set goals for myself and the companies I had previously worked for a long with the company whom I'm employed currently.
Authorized to work in the US for any employer
Work Experience
General Manager
Washington Glass Fabrication - Manassas, VA June 2022 to Present
•Employee hiring .
1.Employee training.
2.Insuring a safe working environment.
3.Setting up S.O.P. standards for the team.
4.Project management.
5.Quality control management.
6.Multi machine operations .
7.Maintenance and repair.
8.Building maintenance.
9.Inventory and stock ordering.
10.Customer service management.
11.Floor planing and organization.
12.Shipping and receiving.
13.Assisting in new machine installations.
14.The use of computer technologies for glass machine operations.
15.Forklift operator and set training for forklift operations.
16.Order management.
17.Management in licensing renewal.
18.Team management.
19.SGCC testing for tempered glass by measurement's in grams.
•Machines that I have been working with.
•Glaston tempering oven.
•Bavalloni CNC.
•Bottero CNC.
•Bottero plate cutting table.
Bottero loading table.
•Bottero glass edger.
•Fushan glass edger.
•Fushan flat glass washer .
•Fushan automated hole press.
•1 ton over head Crain .
•5 ton over head Crain.
•Forklift operator.
•Micrometer measurements.
Executive Assistant Manager
A l Smith Glass Company - Ijamsville, MD August 2017 to June 2022
1.Production management
2.Making sure all employees are following the SOP that the company has set fourth.
3.Maintaining a safe working environment.
4.Order management
5.Machine operations
6.Customer service
7.Inventory
8.Loading and offloading trucks
9.Machine maintenance and repair
10.Computer technologies operations for glass production.
11.Tempering oven operations.
12.New licensing for new glass products.
13.New employee training .
•Machines that I have operated and maintenanced.
•Bottero plate table .
•Scetti Angelo glass edger .
•Bavalloni flat glass washer.
•Bottero Glass CNC.
•North glass tempering oven.
•Hydro shield glass coating.
Manager
Caplan Bros. Glass Co. - Baltimore, MD June 1999 to October 2017
1.Operation Management.
2.Order status.
3.Assuring that all SOP are being followed by the employees.
4.Keeping a safe working environment.
5.Shipping and receiving.
6.Machine operations.
7.Machine repairs and maintenance.
8.Customer service management and support.
9.Parts orders .
10.Parts testing for quality.
11.Experience with encoders and installations.
New equipment installation.
12.Logistics.
13.Glass glazing./ Glass installation.
14.Scheduling for delivery and installations.
15.Forklift operator.
16.New employee training
17.Free hand glass pattern cutting.
18.Free hand glass edging.
•Machines that I have worked with.
•Bottero plate cutting table
•Schotti glass edger.
•Bottero laminated glass cutting table.
•Forklift operator.
•5 ton over head cranes.
Education
Trade school in Robotic engineering
Test technology - Baltimore County, MD
High school diploma or GED in Robotics engineering
Sother high School 76 - Baltimore, MD
Skills
•Some Logistics, machine operations and repair, management, operations management, customer service management, (10+ years)
•Customer Service
•inventory
•Training
•Scheduling
•Operations
•Payroll
•Inventory Management
•retail sales
•Team Building
•Office Management
•Sales
•Personal Assistant Experience
•Calendar Management
•Production Management
•SAP
•Supply Chain
•Warehouse experience
Supervising experience
•Order Management System
•Project Management
•Process Improvement
•Team Management
•Materials handling
•Employee Orientation
•Pricing
•Merchandising
•Negotiation
•Interviewing
•Inventory control
•Management
•Event Planning
•Glass Installation
•Procurement
•Research
•Quality Assurance
•Purchasing
•Profit & Loss
•Human Resources
Certifications and Licenses
Firefighter I
February 2009 to Present
I was in violetville Engine Co. 340 where I was put through several intensive training in life rescue confined space rescue. CPR, fire suppression, and hazmat operations.
Assessments
Warehouse shift leader — Proficient
March 2021
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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