MERLEDENE MISSY ROSS

* ********** ******, ******, ** 19713 ■ C:302-***-**** email: adxsfb@r.postjobfree.com

SUMMARY

Highly Seasoned and accomplished Administrative/Human Resources professional with an excellent work ethic. Strong background in fostering relationships with employees, service groups, organizations and state agencies within itself and in the broader community. Excellent communication, interpersonal and organizational skills with over 20 years in secretarial and employee relations positions

EXPERIENCE

Human Resources COVID-19 Certification Auditor – November 2021 – April 2023, Reported Time Benefits Specialist – June 2022 – May 2023

Christina School District – Newark, Delaware

Performs compliance audits for all employees, vendors and contractors of the school district including any required follow-up document, Upload and or analyze COVID-19 vaccination records or COVID-19 tests results in Data Service Center database to verify compliance or noncompliance and effectively communicate audit results, Facilitate follow-up actions from compliance audit findings and direct non-compliance matters to the Sr. Director of Human Resources after no response of 3rd notification to non compliant employee, vendor or contractor.Document and maintain administrative procedures for assigned benefits processes, Assist in the review of new plan documents and materials, Provide suggestions for continuous improvement,, Responsible for day to day benefits administration functions

Human Resources Liaison – June 2019 – September 2021

South Carolina Department of Social Services – Orangeburg, SC

Handled full life cycle of employees, Conducted trainings for employees with regards to benefit changes, Prepare annual EPMS for evaluations of employees, Assist county Director with disciplinary concerns, plan staff celebrations, Collaborate with state agencies to prepare DSS personnel to assist in helping community members at emergency shelters because of hazardous weather conditions

Director of Human Resources – May 2018 – June 2019

South Carolina Regional Housing Authority 3– Barnwell, SC

Recruiting, Staffing, Employment and Compliance to federal and state laws,

Employment Orientation, Employees Relations and Policy development and documentation, Assisted Senior leadership in organizing and participating in property celebrations for the tenants, Prepared bi-weekly payroll and accounts payable for vendors assisting with maintenance concerns of properties

Financial/Executive Secretary, Administrative/Senior Secretary, Secretary,

October 2002 – June 2017

Christina School District – Wilmington, DE

Establish, coordinate and communicate all state and local benefits aligned for all employees, Conducted benefits meetings for newly hired employees and entry into the PHRST (HRIS) system, Responsible for updating employees’ status changes, resignations, terminations, promotions, education level increases, W-4’s and direct deposits in PHRST, Ensured associated vendors' payments are requested, processed and paid on time, Processed payroll information for employees, Prepared all financial documents for school budgets, internal accounts invoice and administrative reports for department manager

Prepared and distribute invoices to bill clients or pay account expenses, Tracked budgets, and all financial documents (requisitions, payment voucher and reconcile monthly reports on Excel, Collected monies for athletic events and all school functions to be counted, recorded and sent by courier to district office, Disseminated information by phone, letter or email from administrators to staff’s file and forward confidential information (annual evaluations, disciplinary meetings, letters, certifications and licenses) of staff to district office, Supervised office staff, Directed calls to appropriate secretary to answer employee or parent concerns,

EDUCATION

Simmons Business School - White Plains, New York

Saunders Trade & Technical High School - Yonkers, New York

SKILLS

Customer and Personal Service Judgment and Decision Making

Social Perceptiveness Time Management

Personnel and Human Resources Management of Financial Resources Service Orientation

ACHIEVEMENTS

*Notary Public State of South Carolina – September 2017 – October 2021

*Notary Public State of Delaware – March 2004 – June 2017, November 2021

*2004 - 2005 Classified Employee Secretary of the Year – 2004, Nominated 2013 - 2015

*2005 – 2012 President of Christina Secretaries Association

*Office of Management & Budget State of Delaware Wellness Coach for

Christina School District 2014 - 2017

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