Desktop Support Engineer

RAJKUMAR S

Mobile: 860-***-****

Email: *************@*****.***

Career Objective:

Seeking a challenging career in an organization that gives me scope to update my knowledge and enable to utilize my skills to meet the challenging limits of the organization. Technical skills:

OS and Software Installation

Troubleshooting

Bios Setup & Configuration of IP Address

Ticketing Tool

Level 1 support

Work Experience: 2 Years

Worked as a Desktop Support Engineer from Feb 2021 to March 2023 in Flextronics Technologies.

Key Roles:

Configuration of local and network printer

Daily ticket status update to team.

Coordinating with clients for their requirements.

Installing Applications and troubleshoot the same.

MS outlook configuration and Creating the PST

Bios setup

Creating the Users in a client machine.

Trouble shooting hardware and software related issues

Installation and up gradation of Antivirus

Configuration of IP Address

Providing L1/L2 Support for Users and Client (via Remote and Phone) • Handling my team.

Academic Qualification:

Qualifications Institution Year of passing Percentage/CGPA BE - EEE

Adhiparasakthi

College of

Engineering

2016

7.5

XII

Subramaniya

Sastriyar Higher

Secondary School,

Arni

2012

66

X

Subramaniya

Sastriyar Higher

Secondary School,

Arni

2010

88

Areas of Interest:

Hardware and Networking

Personal Information:

Father’s name : Somasundaram

Languages Known : Tamil, English.

Date of birth : 06/10/1994.

Address : 60,AnnaNagar, Saidapet, Arni-632301,Tiruvannamalai. I Rajkumar S hereby declare that the above information furnished by me is true known to the best of my knowledge.

DATE: Yours Truly,

PLACE: RAJKUMAR

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