**** ***** ***** •NEW FRANKLIN, OH • *****

PHONE: 330-***-**** • E-MAIL: adxs8w@r.postjobfree.com

JENNIFER L. WITZBERGER

SKILLS

High attention to detail, Ability to work in a Fast-Paced, Performance-Based Environment, Management, Customer Service, Microsoft Office proficiency, Leadership, Adaptability, Creativity, Organization, Prioritizing, Multitasking, Problem Solving, Collaboration, Time Management, Interpersonal skills, Delegating, Coaching PROFESSIONAL WORK EXPERIENCE

Cardinal Health Work from Home

Senior Contracts and Billing Coordinator Sept 2021 to present

● Achieve and Exceed Daily Productivity Goals

● Navigate Internal and External Systems and Websites

● Analyze customer accounts. Including but not limited to: Quotes of Coverage, Prescription and Insurance limits, Prior Authorizations and Contracted Pricing

● Reviewing accounts receivables: Denials, Patient balances, Limits, Insurance payments and Customer Payment Responsibilities

● Delegating and distributing workflow to corresponding teams when needed Barnett Orthodontics Barberton, Ohio

Treatment Coordinator June 2016 to Sept. 2021

● Provide an excellent customer experience

● Go over treatment plans

● Verify Insurance and create and present financial payment options

● Answer phones and schedule patients

● Take x-rays, pictures, and models

Smiling Buckeye Enterprises Norton, Ohio

Treatment Coordinator/Clinical Assistant May 2010 to June 2016

● Go over treatment plans and present financial information

● Answer phones and schedule patients

● Take x-rays, pictures, and models

● Treat patients and carryout treatment plans

Akron Medina Veterinary Hospital Medina, Ohio

Office Manager January 2009 to January 2010

● Answer phones and schedule patients

● Multitasking in a high paced environment

● Handle customer complaints and ensure customer satisfaction Starbucks Akron, Ohio

Shift Supervisor 2006-2009

● Manage associates to perform tasks in a proficient time

● Prepare deposits and balance drawers

● Train new employees

● Make sure customer standard of care remain high

Witschey Witschey & Firestine LLC Fairlawn, Ohio

Secretary 2005-2006

● Prepare legal documents

● Answer phones and tend to clients

● Data Entry

EDUCATION AND CERTIFICATES

I have attended many seminars and workshops on the topic of providing an excellent customer service experience.

Radiography Certification

Stark State College of Technology North Canton, Ohio

● Some coursework includes: Effective Speaking, College Comp, Anatomy and Physiology I & II, Psychology, Sociology, Chemistry, ect. REFERENCES AVAILABLE UPON REQUEST

Contact this candidate