Customer Service, Leadership, Passion
Resume:
Abilene, Texas
May ****
Stuebenville, OH
SHANNA JONES
PROFESSIONAL SUMMARY:
Growing personally and professionally as an employee, a team member, and a leader, all while demonstrating creative fellowship through serving, learning, educating, and training is my heart's desire.
Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. SKILLS:
Customer service skills Excellent communication skills Problem-solving Training
Operations oversight Inventory control
Team building and leadership
EXPERIENCE:
Food Safety Director
Chick-fil-A
All opening, midday, and closing responsibilities of the restaurant (scheduling, shift operations, financial, training)
Maintaining relationships with all third party food safety consultants and vendors Being the example in all areas of operations (leadership, training, customer service, hospitality practices)
Creating and maintaining supply orders
Inventory
Maintaining all areas of safety in and around the restaurant (food safety, team member safety, guest safety)
Community outreach opportunities (partnering with local nonprofits, creating service opportunities for our team)
Serving alongside my team in any operational position needed to ensure the success of each shift (FOH operations, BOH operations, Digital operations, Delivery). EDUCATION:
Associates : Business Management
Eastern Gateway Community College
1650 Covey Lane, Abilene, Texas 79605 United States 325-***-****
*.*********@*****.***
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