Delivery Driver Customer Service

REBECCA HENDERSON

***** ****** *** ** ***********, NM 87123 · 505-***-****

· *****************@*****.*** ·

My lifelong goal has always been to help others with their personal lives, nutrition, and fitness.

EXPERIENCE

JUNE 2014 – JULY 2014

TEACHER ASSISTANT, PNM POWER CAMP AT MANZANO HIGH SCHOOL

My responsibilities included assisting science and math teachers with lesson plans, preparing for classroom instruction, greeting students and parents, assisting students with a wide variety of activities, including laboratory work. I taught students about various topics, including how to use scientific tools.

2007 – MAY 2019

IMPORT & EXPORT STAFF, BLR SUPPLY

In this position, I assisted customers, answered questions, created purchase orders, produced quotes, received and processed incoming shipments of products, prepared and shipped orders, worked closely with my fellow employees to ensure the success of the company, and cleaned any spills from shipments.

2015 – MAY 2019

SALES REPRESENTATIVE, VECTOR MARKETING

My responsibilities included running product demonstrations of Cutco products to a wide range of potential clients. I taught people about their cutlery, placed orders, and filed all associated paperwork.

JULY 2019 – OCTOBER 2020

BUSSER, TRAINER, TO-GO SPECIALIST, OLIVE GARDEN

As a busser, I kept the dining areas and drink stations sanitary based on given standards. I was also the head trainer for all bussers and trained all busser trainees to follow the standards set forth by Darden INC. As a To-Go Specialist, I ensured all foods, utensils, etc. were bagged properly and sanitary, ran the bags out to guests, used a computer for all transactions, and placed orders via in-person or over-the-phone. I was even trained to work in the kitchen.

SEPTEMBER 2020 – NOVEMBER 2020

ONLINE SALES (BOPUIS), LOWE’S HOME IMPROVEMENT

My responsibilities included working with my team to pull and stage orders for online and in-store customers, processed payments, worked curbside to deliver orders, and ensured customers were satisfied. I assisted the customer service team with returns, as well as helped customers in-store.

NOVEMBER 2020 – JULY 2021

HEAD CASHIER, LOWE’S HOME IMPROVEMENT

As a head cashier, I assisted with processing payments at registers and answered any questions about promotions, warranties, and other information in regards to their shopping experience. I also helped with the customer service desk and resolved issues customers may have had. I actively sought out customers throughout the store to assist, as well as cleaned, and maintained a professional appearance of stock near and at the registers. Further, I communicated and cooperated with my coworkers and managers to ensure the success of the store (including the staff).

JULY 2021 – DECEMBER 2021

TRAINER, PLANET FITNESS

Being a trainer, I assisted members reach their nutrition and fitness goals according to their specific needs and desires. I created workout programs based upon all medical and physical abilities or disabilities, as well as filed all relevant records of their progress and adjusted their programs as needed. I actively assisted members on the gym floor and gave relevant advice, and built rapport with each member I meet. Further, I oversaw cleaning specific sections of the gym (following certain guidelines) and cooperated with my coworkers regarding maintaining the appearance and ensuring the success of Planet Fitness (including its members).

DECEMBER 2021-PRESENT

DSP DRIVER, 505LOGISTICS LLC

As a delivery driver for Amazon, I handle safety hazards on the road and on various properties. I assist in completing customers’ requests within my job description and set policies. I am trained in assisting disgruntled customers and assuring their satisfaction, as well as how to clean chemical spills while performing proper safety procedures.

NOVEMBER 2022-FEBRUARY 2023

SMALL GROUP INSTRUCTOR, CRUNCH FITNESS

My responsibilities as a small group instructor include organizing and leading HIIT style classes, demonstrating exercises, answering members’ questions about fitness and techniques, and motivating members to stay healthy and active during and outside classes.

JANUARY 2023-PRESENT

PERSONAL TRAINER, SPORTS AND WELLNESS RIVERPOINT

My responsibilities as a personal trainer include organizing and leading HIIT style classes, demonstrating exercises, answering members’ questions about fitness and techniques, motivating members to stay healthy and active during and outside classes, assisting members with one-on-one fitness sessions and nutritional guidance, as well as providing corrective exercises for injuries/surgeries/recovery and helping with rehabilitation from injuries/surgeries.

EDUCATION

JULY 2022 – PRESENT

NUTRITION COACH, NATIONAL ACADEMY OF SPORTS MEDICINE

I am currently earning my nutrition coach certification. After gaining personal and second-hand experience in the field, I have decided to expand my knowledge and continue my passion by earning a nutrition coach certification. Nutrition is a major key factor when it comes to a healthy lifestyle and I feel as though there is more than my current knowledge of nutrition out there. So, in order to better help others reach their goals, I want to stay well informed about any new findings and learn facts I have yet to come across.

APRIL 2019 – JUNE 2019

PERSONAL TRAINER, NATIONAL ACADEMY OF SPORTS MEDICINE

After working with a couple of personal trainers and multiple group fitness instructors at Crunch Fitness, I became inspired to become a personal trainer and group fitness instructor. I have always been passionate about health and fitness, and I have now been able to attain goals I did not think possible in the past. Now, I wish to help others attain their health and fitness goals through my knowledge and experience.

MAY 2015 – MAY 2021

SECONDARY EDUCATION; MATHEMATICS, LANGUAGE ARTS, TESOL, Univeristy of New Mexico

I am studying to become a high school math and language arts teacher with a TESOL endorsement to help our youth expand their minds and live up to their full potential. I have a GPA of 3.60 in my major. I have been offered a membership from the Honor Society of the University of New Mexico and a membership from the National Society of Leadership and Success due to my academic achievements. I also made the Dean’s List during the Spring semester of 2019 for my hard work, dedication, and academic achievements.

AUGUST 2014 – MAY 2021

TEACHER EDUCATION, Central New Mexico Community College

I have taken supplemental classes at the Central New Mexico Community College to further my studies in secondary education and I have a 3.60 GPA in my major at this institution, as well. During my studies here, I have been nominated for the Women in Non-Traditional Careers Award. Also, I joined the Horticulture Club and volunteered to become the treasurer in order to help the club succeed. Since the beginning of the club, we have helped an elementary school build gardening beds and spread the knowledge of horticulture to the public.

SKILLS

First Aid, CPR, AED Certified

Computer Literate

Friendly

Organized

Dedicated/Hard Worker

Problem Solver

ACTIVITIES

JANUARY 2017 – PRESENT

EXERCISING, CRUNCH FITNESS

It was not just due to the fact that it was a new year in which I decided to work on my transformation to be the best version of myself, I was tired of feeling like I was less than. I struggled quite a bit initially, but my brother helped me to keep pushing forward and to see myself in a better light. Then, I began to truly believe in myself and I enjoy the feel of pushing myself both physically and mentally to be better than my past self. I strive to reach new goals for myself on a daily basis. Fitness, nutrition, and helping others reach their goals are my passions in life!

FEBRUARY 2015 – PRESENT

HOMELESS CARE PACKAGES, INDEPENDENTLY

After leading the project entitled “Homeless Care Packages” at my church, I decided to continue it on my own because I genuinely enjoy helping others and understand that everyone needs a helping, as well as kind, hand in their lives.

AUGUST 2010 – PRESENT

HIKING, SANDIA FOOTHILLS

I have always enjoyed nature as I believe it has much to teach us and it can give us a fresh, new perspective on life. The Sandia Foothills are a place where I go to relax, exercise, and learn new facts about wildlife that I can share with those around me.

DECEMBER 21, 2018 – DECEMBER 28, 2018

STRIKING EAGLE NATIVE AMERICAN INVITATIONAL, UNIVERSITY OF NEW MEXICO

I volunteered to lead the ticketing booth, created a much more efficient ticketing process, assisted security, helped answer questions, and solved problems for disgruntled spectators.

NOVEMBER 2014 – FEBRUARY 2015

HOMELESS CARE PACKAGES, SHRINE OF ST. BERNADETTE

I created and lead a project entitled “Homeless Care Packages” at my church that involved providing bags of non-perishable food, portable water, cards with locations of various homeless shelters, and a map to homeless and indigent members of our community.

AUGUST 2011 – MAY 2015

GUITAR PROGRAM, MANZANO HIGH SCHOOL

As a member of the Manzano High School guitar program, I played both steel and nylon string guitars. I also became skilled as a guitar cleaner and eventually was charged with cleaning and storage of the program’s instruments for the duration of my time in the program.

Contact this candidate