William Welch
Poplar Buff, MO *****
Cellular 573-***-****
*.*******@*****.***
System Administrator / Computer Tech / Information Professional
Summary of Qualifications
Duties were managing three facilities (Distribution Center, Refurbishing Plant and the Main Plant) with over 300 computers, 80 printers, and 60 Cisco IP phones. On call for 3 sites, 3 shifts and weekends. Also attend to Project Management and IPP’s for the next years computer replacements and expenditures for all three sites. Monitors spending and uses money saving ideas to reduce costs, such as repairing computers, printers, and ordering parts instead of buying new or used machines. Input Requisitions in Oracle to populate Purchase Orders for new equipment or replacement parts.
Managed an environment with Windows Server 2008 R2 and Windows Server 2012 servers, as well as Windows 7,8, and 10 Professional desktops and laptops.
Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, and reviewing system and application logs
Provided server maintenance and installation, desktop deployment and maintenance, and end user support
Managed and created Active Directory accounts, network shares, and printing services
Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
Responsible for applying security updates and patches on servers, desktops, and laptops
Relevant Experience
• System Administrator with four years of technical support and administration experience, specializing in the implementation, management, and support of Windows-based server and desktop roles.
. Owner / Operator of the GURU: Computer Repair (LLC) business with 11 years of experience.
Wireless Networks :
•
Set up and diagnose wireless routers and troubleshoot if necessary
• Ability to use different brands and devices, and use practical knowledge of each efficiently and timely, sometimes without ever having actually used a specific brand but using common sense to "apply" similar technology.
• Use and connect smartphones and computers to Bluetooth technology to accelerate the flow of information between them.
Software Installation. :
• Implemented a relational database system to maintain inventory records for hardware and software, ensuring software license compliance for all installations.
• Re-Install software after a total system recovery, including all device drivers and applicable service packs needed to properly implement such software.
• Have demonstrated this in system recoveries for client’s computers and databases.
Preventive Maintenance. :
• Monitored available disk space to ensure sufficient space for regular operations.
• Ability to scan computers manually or remotely or timed to ensure performance and reliability
• Able to "clean" disk space for more reliable operations.
Employment
Gates Corporation, Poplar Bluff, MO
System Administrator 2015 -2022
WW Wood Product
Computerized Cutting Machine Operator / Programmer
2013-2014
Briggs & Stratton, Poplar Bluff, MO 2008 - 2013
Technician class C/ machine operator
The Guru, Poplar Bluff, MO 2011 - Present
Computer Repair LLC/ Owner Operator
Education and Training
H.S. Diploma, 1985
Dexter High School, Dexter, MO
High school diploma
Certificate, 2010
SELF-STUDY, POPLAR BLUFF, MO
--I HAVE COMPLETED THE STUDY GUIDE FOR COMP TIA A+ CERTIFICATION 6TH EDITION AND USE THIS KNOWLEDGE IN MY ON-GOING COMPUTER REPAIR BUSINESS.
Certificate, 2011
SELF-STUDY, POPLAR BLUFF, MO
HAVE READ AND IMPLEMENTED THE INFORMATION IN THE BOOK UNATHORISED ACCESS" BY WIL ALLSOP OUTLINING SECURITY MANAGEMENT AND HOW TO DETERMINE FLAWS IN WEP HACKING/ BLUETOOTH HACKING AND RELATED SECURITY PROBLEMS.
Certificate, 2011
SELF-STUDY, POPLAR BLUFF, MO
CURRENTLY STUDYING THE SECURITY+ GUIDE TO NETWORK SECURITY FUNDAMENTALS--SECOND EDITION, FOR COMP TIA+ SECURITY CERTIFICATES.
Skills
• INFORMATION GATHERING AND IMPLEMENTION OF INFORMATION
• TYPING, TIME MANAGEMENT, SELF-SUPERVISION:
• MULTI-TASKING AND NETWORKING
• CONNECTING AND COMMUNICATING WITH ANY AND ALL TYPES OF PEOPLE ON A ONE TO ONE BASIS EFFECTIVELY