Mail Handler Service Representative
Resume:
Garineshia Flakes
Humble, TX *****
adxrkx@r.postjobfree.com
I am seeking a customer service representative position. I have perfect communication skills. It will help me to elaborate any product as well as clear the doubts of the customers. I have an idea about how to convince my customer. I have technical knowledge that helps me to solve the problem of customers.
Willing to relocate to: Humble, TX - Houston, TX - Houston, TX Authorized to work in the US for any employer
Work Experience
Casual Mail Handler
US Postal Service Carrier - Houston, TX
February 2018 to Present
Mail handler
City Carrier Assistant
Post Office USPS - Houston, TX
January 2017 to January 2021
Mail Handler
United States Postal Service - Houston, TX
November 2017 to January 2018
CCA, Mail Handler, sorted packages and mail, Worked as Holiday Help Customer Service Representative
TeleTech - Work at Home
January 2015 to May 2017
CSR assisting customers with turbo tax, best buy, intuit, rodan fields City Carrier Assistant (CCA) holiday
United States Postal Service - Houston, TX
November 2016 to December 2016
CCA, Mail Handler, Worked as Holiday Help
Customer Service Representative
Cigna Health Insurance - Houston, TX
August 2015 to March 2016
- Inbound call center for Cigna Healthcare Members
- Responsible for providing expertise and customer service support to members, customers, and providers.
- Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Security Guard
US Security
June 2014 to January 2016
Sign clients in/out, answer phones, messages, secure parking lot, write daily reports, and greet clients, security at schools
Customer Service Representative
Sutherland Global Services - Houston, TX
June 2015 to December 2015
Responsibilities
Inbound and outbound calls, offer services, disconnect devices, suspend services, collect payments, setup pay arrangements, setup installations, run credit checks, engage with customers build rapport Customer Service Representative
Comcast Dispatch
February 2014 to July 2014
Answer phones, set up customer appointment, cancel appointments, troubleshoot equipment, setup trouble tickets, assist customer surveys, daily emails, update reports Cspire cellular company assist data troubleshooting Inbound
January 2014 to June 2014
home phone replacement, trouble tickets, call backs, warranties, phone claims, bill payments, tech support
Assist clients
Randstad Staffing Aon Hewitt
September 2013 to November 2013
in helping them enroll in their annual enrollment of medical, dental, vision, life insurance, 401k, pension etc
Security Guard
Securitas Security
March 2012 to August 2012
Write daily reports, drive company vehicle, report anything unusual, supervised different post, answer phones and take messages
Customer Service
NCO Financial System Call Center
March 2010 to September 2011
Answer phones, appointment setting, trouble shooting, consumer relations, and orders Customer Service
IRT Call Center
March 2007 to November 2009
Answer phones, appointment setting, trouble shooting, consumer relations, and orders Education
Lone Star College - Houston, TX
2010 to Present
MA diploma
Everest Institute - Houston, TX
2009
Diploma
Barbara Jordan HS - Houston, TX
2004 to 2007
Skills
• Accounting (5 years)
• Customer Service (10+ years)
• Typing (10+ years)
• Filing (10+ years)
• Answering Phones (10+ years)
• Medical Records (2 years)
• Vital Signs (5 years)
• Venipuncture (5 years)
• outbound/ inbound calls (10+ years)
• Medical Office Experience
• Patient Care
• Medical Scheduling
• Experience Administering Injections
• Insurance Verification
• Medical Billing
• Computer Operation
• Hospital Experience
• Triage
• Clerical Experience
• Medical Coding
• Phone Etiquette
• English
• Computer Skills
• Caregiving
Certifications and Licenses
Medical Assistant
October 2009 to Present
Vital signs, clean ports, transport patients, assist with medications, medical records, co pay, answer phones
Driver's License
Contact this candidate