LIA MANDAPAT
Hotel and Property Management Experience
Vallejo, CA 94590
***.*********@*****.***
After contributing to the growth and success of the hotels that I have managed, I am seeking fora new challenge managing a larger property. I can proudly say that I have exceptional planning, leadership, and management abilities in service and hospitality environments. Taking command of an operation or project, then guiding it to new performance levels, is my greatest strength.
As the enclosed resume showcases, my experience encompasses hotel management, strategic planning, resource utilization, revenue growth, and cost reduction. My ability to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be one of my greatest assets.
Through team leadership and building strong relationships including the executive management, I significantly impacted bottom-line performance wherever I have worked. Proactive management of hotel staff allowed me to maximize great customer experiences which will translate well as exceptional service above and beyond brand standards. I have also been recognized for excellent staff training and leadership capabilities, ensuring employees exceed customer expectations while adhering to regulatory or organizational policies.
If you are looking for an Exceptional Manager, who is always willing to learn and will make an immediate and positive impact to the operational performance of your organization, I would welcome a personal interview to discuss my qualifications.
Thank you very much for taking the time to review my resume and for your kind consideration. I look forward to hearing from you soon
*Authorized to work in the US*
WORK EXPERIENCE
General Manager
Extended Stay America, San Rafael, CA
February 2023 – Present
General Manager
Holiday Inn – Brentwood, CA
March 2022 – December 2022
General Manager
GS Hospitaliity Group - Martinez, CA
November 2020 to March 2022
Sales & Operations Manager
Howard Johnson Inn & Suite
October2008 – December 2015
Sales & Catering Coordinator
Hilton Garden Inn, Fairfield CA
October 2004 – August 2008
Executive Assistant to Director of Marketing & Director of Catering
Sheraton Hotel San Francisco Airport
May 1998 to January 2001
Executive Assistant to the Director of Room Sales & Director of Catering
JW Marriott, Century City
s July 1992 to March 1998
Executive Assistant to the Director of Convention Services
Hyatt Regency, Burlingame
October 1989 to July 1992
EDUCATION
Saint Louis University
BS Commerce major in Marketing
SKILLS
• DELPHI (2 years)
• MS OFFICE (10+ years)
• Outlook (10+ years)
• Yardi
• Property Management
• Office Management
• Management
• Onesite
• Customer Service
• EXCEL (10+ years)
• Opera
• SynXis
• Hotel Key
• 10 Key Data Entry
• Accounts Payable
• Fair Housing Regulations
• Property Leasing
• Catering