Summary

I am very mellow and an understanding person. A lot of people describe me as easygoing and easy to deal with. I find it simple to navigate through what may be " stressful " situations to other people. As an aspiring psychologist, dealing with different personalities is a task I enjoy. I've had experiences in customer service that has better prepared me for my future career in so many ways. Being a friendly, reliable and supportive person has brought me many benefits and opportunities . Im a great candidate for building relationships, problem solving and more . Experience

Customer Service Representative

Bank of America • Oklahoma City, OK

09/2022 - 03/2023

As a customer service representative at Bank of America for - Prepaid Services ; My job was to provide excellent service to customers with Unemployment, DHS/ Child Support and Disability Benefits. Helping sponsors to manage the accounts of clients. That included answering questions and concerns appropriately and effectively, completing transfers if needed in a timely manner, ensuring customers protection and privacy and providing world class services to each individual. Patient Scheduling Coordinator

Dental Depot • Oklahoma City, OK

03/2022 - 09/2022

As a PSC (Patient Scheduling Coordinator) at Dental Depot call center my responsibilities were to successfully schedule patients at various locations for doctors and dental assistants. This job required excellent customer service, working in a timely manner and properly scheduling patients at their designated dental offices. Skills

Customer service, Computer skills, Communication skills, Typing, Microsoft excel, Analysis skills, Computer literacy, Microsoft word

Education

Agriculture

Epic Charter • Oklahoma City, OK

07/2021

Shanon Rogers

200 W 15th Street, Edmond, Oklahoma

adxrhv@r.postjobfree.com

405-***-****