Customer Service Education Instructor

MARY AMARO

*** *. **** **. **. Vernon, WA ***** · 360-***-****

*********@*****.***

I am a highly motivated and skilled Customer Service specialist, looking for a permanent full-time position that will accommodate my ever growing skillset. With a track record of initiative and dependability in my long standing background in the industry.

EXPERIENCE

2/1999 – CURRENT

ACCOUNTS SPECIALIST/BOOKKEEPER, Minda’s Quality cleaners

Providing up-to-date records of all account transaction, billed accounts (monthly, quarterly and yearly), tax preparation and product ordering.

5/2011 – 6/2022

CUSTOMER SERVICE SPECIALIST, Jee jac kennels

Answering phone for grooming and boarding appointments, greeting and checking in/out customers, computer repair (when needed), monitor and maintain various websites for online advertising, creating office documents helpful to office needs and process payroll using Quickbooks.

EDUCATION

JUNE 2009-OCTOBER 2015

ASSOCIATES/BACHELORS/MASTERS (DEGREE), UNIVERSITY OF PHEONIX

During the years 2009-2015, I accomplished and completed my Associates of Arts Information Technology, Bachelors of Science in Information Technology/Networking Telecommunications, and Masters in Information Systems.

JUNE 1991

HIGH SCHOOL DIPLOMA, Mt. Vernon High School

SKILLS

Customer Service Specialist

Efficient in Data-entry

Skilled in MS OFFICE software

Highly efficient in organization

Very dependable

Eager to learn and fulfill any task

Creatively design office documents

Payroll processor with Quickbooks

REFERENCES UPON REQUEST

REFERENCES

Clara Ruiz, Customer Service at SRC--- 206-***-****

Tamie Cartwright, Janitor---Burlington School District 360-***-****

Kelli Ballenger, Manager---Housing Authority 360-***-****

Stacee Chong, Education Instructor—Temecula Elementary 951-***-****

Andrea Santiago, Groomer---Jee Jac Kennels, 360-***-****

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