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Data Entry Call Center

Location:
Beaumont, TX
Posted:
June 17, 2023

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Resume:

Kimberly Semien

**** *********** *****

Beaumont, TX 77706

adxrh4@r.postjobfree.com

linkedin.com/in/kimberly-b-semien-962b2b108

409-***-****

Objective:

I am capable of being an asset to an agency with a strong mission and vision that align with my knowledge and skills. I am good as a Team Leader as well as a Team supporter. I am willing to learn.

Work Experience

Be A Champion, Inc-Beaumont, Texas

March 3,2022-Present

Partnership Manager

Promoted to Partnership Manager, recruit, educate, coach, and manage all CACFP and SFSP recruiting agreements. Assisting in Champion Call Center staff in all the region. Submit applications for SFSP and CACFP. Communicate, educate new partners about all Be A Champion programs and complete site visits for BPA Region. Document my daily and weekly duties in Partnership department. Assist with partnerships communication and operation with new Field Supervisor in Beaumont. Recruit new partnership within all regions except San Antonio. Build meals and partnership for the summer by making cold calls to districts, churches, community centers, day care and any place that has children. Setting appointments for Director on TEAMS for new districts. Help build meals in low preforming sites in Dallas, Houston, RGV and BPA. Complete Site Visits in BPA and HGC. Work closely with the Field Supervisors to get yearly applications before the new calendar year. Call and complete Questionnaires, Hometown Locator, PEIMS, and all CACFP and SFSP applications. Work at sites. Attending community events, setting up tables and making the community aware of Be A Champion Programs. Review data from different spreadsheets and websites. Attending all meetings that are assigned by my supervisor. Communicate and a maintain a strong line of communication with ISD’s Certified Nutrition Directors, Athletic Director, and all Point of Contacts. Assist with getting supplies for BPA. Traveling to HGC for meeting and training assigned by my supervisor. Reporting out data results for summer and fall sites partnerships weekly and monthly. To perform any duties assigned by my supervisor.

Area Field Supervisor

Be A Champion, Inc - Beaumont, TX

October 2019 to March 3,2022

Promoted to Field Supervisor-

Advance to from Quality Assurance Manager to Area Field Supervisor

Recruited and managed 28 Child Adult Care Program sites, 18 Summer Food Serve Program increased over 114,000 meals per week.

Supervised over 50 staff (10 Ft & 40 PT), enhanced career development, trained, coached, and educated over 20 staff.

Maintained 99.5-100% Meal Served Rate & 99.5 % Meal Claim Rate

Exceeded goals over 2500/7000 meals per day, built and developed a Region from Golden Triangle.

Maintain a financial budget over $2 million, 5% loss rate, 16% labor cost, 2 years without any compliances with Texas Department of Agriculture, maintained a clean audit with USDA foods and several months as "Employee of the Month" TEAM.

Quality Assurance Manager

Be A Champion Inc.-Beaumont, Texas

October 2018- October 2019

Quality Assurance Manager performed and continued maintaining audits and compliances with Texas Department of Agriculture. Educated, coached, and recruited quality candidates for the area that will submit reports and understand TDA and Be A Champion policies and procedures.

To visit sites within 14 days of opening, 6 months after opening, 3 months later, follow-up visits and unannounced visits. One announced visit.

Audited attendance, site reports, site performance for each site within my region, moved and moved region from 12 non-compliance sites to 18 compliance sites.

Submitting TDA Audit forms and report to Compliance Manager for report to TDA. Document data from reports and site visits.

Accounting Specialist

Beaumont Independent School District - Beaumont, TX

August 2011 to October 2019

Manager 5 (five) of the largest vendor accounts, valuing over $350K accounts.

Act as the liaison for the BISD Accounts Payable/Receivable for those accounts.

Mediate all corrections, credits, returns, or fractions with products for account with vendors and school district principals and lay staff.

Maintain a professional line of communication with vendors and BISD staff.

Responsible for teaching and educating vendors, BISD secretaries and bookkeepers’ policies and procedures for the vendors and BISD payment systems.

Maintain vendor payment of net 30 and complete payments monthly on time.

Executive Branch Director

LL. Melton YMCA - Beaumont, TX

August 1987 to August 2004

Maintained and managed a 6,500 square foot facility.

Supervise and manage the overall operations of 10 mission-oriented programs.

Developed strong communication programs with the Golden Triangle (Vidor, Winnie and Lake Charles)

Direct supervision of 10 full-time, 24 part-time employees and 26 board volunteers.

Maintained fiscal budgets (2.5 million YMCA budget), CDBG funding ($60,000 for youth membership), federal and government grants for departments and facilities. Fundraised over $150,000 in youth campaign.

Heavy Human Resources, payroll, clerical, and administrative duties

References are upon request.

Education

Degree/Certification in Early Childhood Education

Child Care Counsel Int. - Houston, TX

CDA, February 1987 to May 1989

Early Childhood Development

Lamar Institute of Technology 2014-2025 Returning to Lamar University Beaumont, TX September 2023

Technology and Systems:

Office Management-Office Pro (MS Office-TEAM, EXCEL, ONE NOTE, SHAREPOINT)

Microsoft TEAM, Data Entry Terminal (PDT, Mainframe Terminal), Sundial, Kronos, Click Time, Internet Browser (Internet Explorer, Google and Firefox), Peripheral Devices (Scanners, Printers) SharePoint, Monday and Google Suite

Other Skills: Certifications / Licenses

Medical Records-Record Completion Audit, Senior Auditor

Apartment Manager- Housing Urban Development

Youth Behavioral Certificate- Williams Mental Health & Human Services, Greensboro, NC

YMCA Certifications:

Program Development, Community Development-Children to Adulthood

Child Care Director, Day Camp Director, and Teen Programs

Advance First Aide, CPR & OED, PPED/COVID-19 Safety Trainer

USDA Food Manager Certification



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