Customer Service Team Member
Resume:
Kamal Preet Kaur
Hercules, Ca ***47
**********@*****.***
Ambitious, goal-oriented individual with the desire to develop professionally. Capable of delivering quality work in highly demanding environment. Passionate about learning and sharing knowledge with others.
EDUCATION
Bachelor of Arts from Chaudhary Charan Singh University, India July 1998-July 2001
Advance diploma in Web, Information and e-Commerce Technology, India Feb 2000- Nov 2001
SKILLS
Customer Service Excellence
Cahier Management
Inventory Control
Order Processing
Stocking and Merchandising
Interpersonal skill
Time Management
Experience with MS Office- Word, Excel and Power Point
Information and e-Commerce Technology
WORK EXPERIENCE
Big Lots Stores, Hercules. May2020- Present
Cashier
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Memorized store organization system as well as special product and discounts, and directed customers to desired product.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Sam’s Club, California. September 2019 – May 2020
Clothing and merchandising associate
Arranged in-store displays in an aesthetically pleasing manner.
Informed customers of deals and promotions.
Efficiently multitasked, by balancing and prioritizing daily tasks with duties.
Worked as a team member performing product assistance and cleaning, stocking and shelfing and provided backup for customer service representatives when needed.
Answer customer’s questions about merchandise and advice customers on merchandise selection.
Take inventory or examine merchandise to identify items to be recorded or replenished.
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