Customer Service Bartender, merchandising

Joan Palandati

*** ****** **. *********, **. ****3

(301) 648~2582

QUALITIES and ATTRIBUTES

I have always been self-motivated and eager to learn new things.

Team player, problem solver, out of the box thinker

Committed, loyal, and dedicated employee. Strong work ethic.

Friendly, pleasant personality. Excellent customer service skills.

I have worked in customer service driven industries since graduation from high school.

I recently sold home of 18yrs and moved to Cambridge

WORK EXPERIENCE

Lyft Driver: Baltimore/Washington/Virginia areas; 2013-2016

Pick up passengers and transport clients between places

Keep vehicle in excellent condition

Skills include: safe driving, communication, time management, customer service

Driver rating score 4.71

Uber Driver: Baltimore/Washington/Virginia areas; 2013- 2016

Picked up passengers and transported clients between places

Kept vehicle in excellent condition

Skills include: safe driving, communication, time management, customer service

Driver rating score 4.84

Carry Out Menu: Columbia, MD; 2010 - 2013

Sub-contractor for a set-up and drop-off catering company

Partnered with over fifty restaurants

Locations included corporate, medical, and private offices/businesses

Also worked private events. Accepted last-minute bookings.

Homestead Gardens: Davidsonville, MD; 2007 – 2010

Sales and merchandising for large outdoor living garden center

Staged displays. Responsible for outdoor /Holidays decorating needs.

Merchandising included furniture, fountains, holiday decorations, and outdoor cooking

O’Halloran’s Bar & Grill: Dunkirk, MD; 1999 – 2005

Caretaker Bartender in an upbeat Irish Pub and restaurant

Happy Harbor: Deale, MD; 1997-2001

Bartender at a popular waterfront family restaurant and bar

Festive hangout featuring seafood, live music and harbor views

Bobby D’s Chesapeake Grill: Deale, MD; 1996-1999

Bartender in a casual waterfront restaurant and bar

Tuckers Restaurant: Upper Marlboro, MD; 1990-1996

Bartender in a casual restaurant and bar, featuring good home American cooking

Very popular with locals with a large regular following

The Carousel: Langley Park, MD; 1984-1989

Bartender in a lively, quick-paced venue featuring entertainment/DJ’s 4 nights/week

EDUCATION

Prince George’s Community College; Lanham, MD. 1983 - 1984. 18 credits.

Bladensburg Senior High School; Bladensburg, MD. Class of 1982

REFERENCES

Dawn Smith; former colleague, have known for 20+ years. 410-***-****

Mike Adams; former colleague, have known for 20+ years. 540-***-****

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