Yekaterina (Katya) Shirokova
Savannah, Georgia 31419
912-***-**** ***********@*****.***
Always looking for most cost efficient ways to handle project and better serve the customer SKILLS
● Inventory Management, Analysis & Reconciliation
● Forecasting, Production Planning & Inventory Replenishment
● Purchasing & Vendor Negotiating
● Freight Management: Container Tracking, Booking and Cost Analysis
● Warehousing, 3PL, Pick & Pack
● Fulfillment & Order Management; Quality Control Management
● Ecommerce & Digital Storefront
● Analytical, Critical Thinking & Problem Solving Abilities
● Excellent Leadership & Decision Making Skills
● Effective Interpersonal, Verbal and Written Communication Skills
● Attention to detail & High level of accuracy
● Creative, Motivated, Solution-Oriented, Quick Learner
● 24 Years of Dedicated Customer Service; Project & Account Management
● High Level of Computer Literacy, Microsoft Office, EViews, Quickbooks, WMS
(Camelot), ShipStation, Navis System
● Russian, some knowledge of French
EMPLOYMENT
Oct. 2021, - Jun. 2022 Logistics & Supply Chain Analyst Thunderbolt, GA International Dunnage
Contracting freight to carriers, arranging pickups and deliveries, reconciling freight bills, disputing descrepancies; Container Tracking and providing daily updates to Management on whereabout of the products; Communicating with off-site coordinators to ensure smooth transition of the products, Receiving inventory and sorting any descrepancies as well as taking appropriate measures to eliminate any setbacks in the future, Addressing Quality issues and order discrepancies with the manufacurers; Inventory Management & Reconciliation at warehouse level; Rate quotations and & Route analysis for best transit time; Monitoring all logistical activities to ensure timely and efficient deliveries and distribution of products; Monitoring stock levels & identifying stock replenishment opportunities via data analysis and forecasting; Production Planning with Backorders Prioritization, Overseeing the Ordering Process, Identifying opportunities to improve productivity; Developing relationships with vendors, manufactures, freight forwarders, custom brokers, carriers and warehouses; Booking containers and communicating updates to internal team and customers; Receiving inventory, resolving any discrepancies with warehouses and manufactures; Invoice Reconciliation and Price Negotiating; Feb. 2021, - Oct. 2021 Logistics Customer Service
Pooler, GA Outsource Logistics
Solving Customer and Carrier problems; Account Management, Customer service, Order Management; Inbound and Outbound/ Shipping & Receiving; Camelot 3PL Inventory-Management System; overseeing pick & pack operation, Nov.2020, - Jan.2021 Order Management / Fulfillment Coordinator / Shipping & Receiving Ellabell, Ga RUAG Ammotec USA, Inc.
Supervising Order Management, Shipping & Receiving; Inventory Management & Quality Control Management, processing Claims and Returns; creating & implementing procedures for smoother workflow and better quality control; taking part in the emerging of the Fulfillment operation from the ground up;
Aug. 2019 - Oct. 2020 Delivery Driver for Amazon Prime Savannah, Ga PrimeTech Logistics
Daily deliveries to residents and businesses with average stop counts 150+ Customer interaction
May - Aug. 2019 Warehouse Associate
Savannah, Ga Paradies Lagardere
Merchandising, store resetting per planogram, inventory management & reconciliation, receiving, stock replenishment and reporting;
Oct. 2017- Feb. 2019 Swing Driver, DOT
Savannah, Ga FedEx Express
Sorting, scanning, loading & unloading trucks, containers, air planes; assisting with time cards and courier Reconciliations; package delivering (covering various routes), Ramp duties;
Oct. -Nov. 2017 Billing Coordinator
Port Wentworth, GA Georgia Ports Authority
Vessel billing & Invoicing (export, storage, power, containers); Mar. -Jul. 2017 Admin/Office Manager/Accounting Assistant Savannah, GA DX Marketing
Office duties; Accounts Receivable, Invoicing, Collections; Purchase Order/Invoice reconciliation; analyzing financial transactions determining accuracy and correcting/ completing data entries, documenting missing details; reviewing, investigating and reporting to company’s CFO; researching data for accurate cost analysis; Oct. 2011- Jan 2017 Account Manager / Estimator
May 2006 - Jun. 2007 Kennickell Group Global Print & Fulfillment (ISO 9000 certified) Project Management & Order processing, weekly account reconciliations to ensure proper Invoicing; Estimating & cost analysis; writing & implementing procedures to assist smooth processes and enhance performances; researching and responding to different inquiries, communicating findings in a clear and concise manner; assisting with purchasing inventory items and issuing purchase orders, working closely with outside vendors; price negotiating and always looking for ways to save without compromising the quality or missing deadline; project planning and scheduling; managing online customers storefronts; coordinating shipments and working closely with Fulfillment, running stock reports for customers and Sales, working closely with FedEx and UPS, acting as liaison between Shipping, Warehouse and other Departments, ensuring projects are processed in a timely manner to meet customer deadlines; assisting with Fulfillment storage and distribution; systematically gathering information and investigating to achieve the cost and performance efficiency; establishing and maintaining good long term relationships with customers;
Oct. 1998 - Jun. 2002 Manager of Estimating & Purchasing, Inside Sales Savannah, GA DX Marketing Printing & Direct Marketing Company Estimating, contract pricing, soliciting quotes, receiving and evaluating bids; billing work orders upon their completion; inventory management, purchasing, price negotiation, working closely with outside vendors; scheduling, communicating needs & working closely with Sales, Accounting, Shipping & production departments on a daily basis; presenting company’s services to clients; managing projects from inception to delivery, providing customer support
EDUCATION
Armstrong Atlantic State University Savannah, GA
Bachelor of Arts in Economics
(with emphasis in Financial Economics & Econometrics)