**** ******* ** ● Noblesville, IN ***** ● 317-***-**** ● ***********@*******.***
Carlos A. Thrasher Jr.
Objective
Seeking full time employment utilizing my computer skills, planning, organizational, and executing skills to secure a position that offers potential growth opportunities, as well as challenge. Experience with proprietary software for data entry and retrieval, with attention to detail and accuracy.
Skills
Windows, Linux, Avaya, Smartsheet, Monday.com
Visual Studios SQL, Java Script, HTML, C++, Cisco 1 & 2
Microsoft Office, Photoshop, Sharepoint, Excel, PowerPoint, Outlook
Professional Experience
November 18- June-2023 Lowe’s Central Production Office Indianapolis, IN
Project Manager
Resolves payout and allowance problems such as correcting a pay account which may include all claims involving extensive research and manual computations, taxes, and allotment reconciliation.
While maintaining expenses, improved expense recovery through RTM process by developing procedure to eliminate error in expense reporting from manufacturers through the. Assisted in creating and improving new processes in expense recovery
Provided support for install sales services on the exception and RTM process
Built and maintained stable relationships with stores, manufacturers, vendors, customer, and Providers in all districts and regions
Reviews paid accounts and service records to resolve problems affecting extension and reenlistment eligibility. Ensuring all permits, licenses, and zones are approved before scheduling.
Confirm policies practices with customers and providers
Coordinate several jobs at once by managing, subcontractors, with other personnel projects. Planning and scheduling project’s milestones, and the resources to meet deadlines. Submit and view customers claims, execute daily and weekly assigned job duties. Ensuring all permits, licenses, and zones are approved before scheduling.
Use of Microsoft applications, Smartsheet, Avaya
Working fully remotely
June 07- October 2018 Schafer Powder Coating, Inc Indianapolis, IN
IT Systems Analysts
Data entry
Inbound and outbound calls to clients
Provide problem solving when necessary to resolve issues with project complaints while manage customer and vendor relationships. Communicate with upper management on providing status and support issue Coordinate several jobs at once
Develop processes and procedures for help desk and customers when needed
Software upgrades and software rollouts, analyzed data with interfaces and Troubleshooting applications, develop MySQL, C++ and forklift Driver when need to test parts
Reviews pay accounts and service records to resolve problems affecting enlistment extension and reenlistment eligibility.
August 06— May 07 Horton Cooling Systems Intern program Carmel, IN
IT Systems Analysts
CNC operator, coder, and set-up
Provide problem solving when necessary
Analyzed data, interfaces, and applications when needed and troubleshooting applications. Organizes and send out documentation to be reviewed. Test and run new applications. Required to accurately input information into database.
Lift 20-60lbs, use calipers and Micrometers when needed, forklift Driver, press and brake operator when needed
Use of all Microsoft applications, use of MySQL, C++, Excel, Java
Jan 00— August 06 Finish Line – Man Alive Clothing Store Indianapolis, IN
Store Manager – District Manager
Communicate with lower/upper management and owners by hosting meetings
Manage and coordinate employee recruiting and training in districts and regions
Audits pay accounts to resolve issues involving several months and/or many years of pay history. Manage, calculate, and maintain daily stock and inventory
Maintain employee and customer safety by implementing company practices and policies. Coaching and mentoring sales performance and providing guidance for sales associates. Processed customer sales orders and provided on demand assistance
Education
1999-2002 University of Indianapolis Indianapolis, IN 2014-2016 Indiana Wesleyan University Indianapolis, IN
Bachelor of Computer Science/Mathematics
Associates of Business Management
References
References available upon request.