Navjot Kaur

**** ***** **

Stockton, CA *****

209-***-****

adxr4s@r.postjobfree.com

EXPERIENCE

Medical Assistant, Stockton Pulmonary Associates, Stockton, CA 2022 - PRESENT

● Help with data entry, transcription, or documentation tasks.

● Collaborated with cross-functional teams to improve patient experience and service delivery

● Maintained accurate records of customer interactions and transactions

Sandwich Artist, Subway, Rocklin CA

(2011-2013)

● Take customer orders and accurately input their choices into the cash register system

● Respond to customer queries, concerns, or complaints in a professional and courteous manner.

● Collaborate with team members to ensure smooth workflow and timely order completion.

● Follow all health and safety regulations to maintain a safe working environment. Crew Member, Little Caesars, Rocklin CA

(2011-2013)

● Food Preparation: Prepare a variety of menu items, including pizzas, breadsticks, and wings, according to established recipes and quality standards.

● Order Taking: Interact with customers in a friendly and efficient manner, accurately taking their orders and suggesting additional menu items or promotions.

● Cleaning and Sanitation: Maintain cleanliness and sanitation standards throughout the restaurant, including food preparation areas, cooking equipment, and dining areas. Head Of Dental Dept., Sukhchain Hospital, Jalandhar, India 2014- 2021

● Handled customer complaints and resolved issues

efficiently, ensuring customer satisfaction

● Foster a positive and collaborative work environment and conduct regular performance evaluations and provide feedback to staff members.

EDUCATION

DJ College of Dental Sciences, Modinagar, Uttar Pradesh, India - Bachelor Of Dental Surgery- May 2005

SKILLS

-Cash Handling: Able to handle the cash register.

-Customer Service: Skilled in providing customers with any assistance that they need.

-Work Experience: Experienced in work and able to handle any tough situation.

-Adaptability: Can easily adapt to new environments and conditions.

-Communication Skills: Can assist customers verbally in four languages: English, Punjabi, Hindi and Urdu.

-Strong attention to detail and ability to remain calm in high-stress situations

-Solid understanding of loss prevention strategies and risk assessment

-Ability to work effectively both independently and in a team environment

-Profcient in security protocols and procedures

2004

MANAGEMENT OF MEDICAL EMERGENCIES IN DENTAL PRACTICES, LADY HARDING MEDICAL COLLEGE

2015

APPRECIATION FOR LECTURES IN ANTERIOR ESTHETICS

CURRENT RESTORATIVE OPTIONS, ESPERTISE 3M ESPE

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