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Dispatch Clerk Customer Service

Location:
Gauteng, South Africa
Posted:
June 18, 2023

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Resume:

**/**/**** - **/**/****

**/**/**** - **/**/****

**/**/**** - **/**/2021

MATOME MAAKE

Gauteng province Tembisa

076******* adxr3e@r.postjobfree.com

Objective

•Attention to detail. •Accuracy. •Self-management. •Communication skills. •Ability to utilize technology. •Literate and Numerate. •Strong customer service orientation with particular focus on service to the Driver. •Achievement of Operational standards in terms of rate of work

Experience

SPAR

Retail sales assistance

•efficiently execute all operational activities at the point of sale in a timely and efficient manner.

•To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.

•To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

•Establish and maintain sound relationships with customers.

•Assisting in managing all aspects of a store

•Maximizing turnover and profit.

•Minimise shrinkage by monitoring stock related risks.

•Deliver exceptional customer service by implementing customer experience strategy.

•Restocking items and organizing the sales floor according to standard operating procedures.

•Handle all customer queries timeously and escalated to higher management when necessary. Digistics logistics

Truck assistance

-Loading and unloading the company products

-compiling accurate delivery records and reports

- Effectively communicate with clients and customers to resolve the complaints

- Obtaining clients and customers signature as an acknowledgement of having received the delivery products

- Ensuring that all safety policies and procedures are adhered to. Quyn international

Receiving and Dispatch clerk ( Inbound and outbound) Inbound

checking expiry date, quality and quantity against the purchase order documents. Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures.

Receive all warehouse goods and invoices in accordance with company policy and procedures. Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs. Verify and check deliveries and invoices for total accuracy. Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition. Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system.

Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor.

Process all returns to suppliers in compliance with company SOPs. Ensure all physical controls over the goods receiving area are in place and operational. Maintain storerooms are in an acceptable and orderly condition. Assist in managing and controlling high-risk stock. Completes relevant documentation for despatches by own transport, sub-contractors, and/or couriers. Ensures that all goods received are removed from receiving area into the security of the main store as soon as quantities and quality were confirmed.

Ensures that a fully completed and signed POD is received for all goods delivered and reports 01/04/2021 - 30/03/2023

2015

2019

outstanding POD’s to Manager / Supervisor.

Outbound

Ensure that orders for deliveries and couriers are picked and despatched correctly. Ensure that that all supporting documents are attached to the invoice and that the invoice is fully completed.

Keep the stores in a clean and safe working condition and store goods in the right location in order to maximise sales and minimise waste.

Take pictures of items for deliveries and couriers and attach waybill. Track and update the status of shipped parcels.

Preparing and completing warehouse orders for delivery or pickup according to schedule. Maintain accurate records and assist in inventory control. Verification of information (picking slips/delivery notes/pictures) Day to day supervision of the order preparation team and ensuring that all orders are processed and dispatched in a timely and efficient manner.

Maintain accurate records (Picking Slips, Serial Numbers, Transfers, Delivery Note, of all orders processed, and dispatched as well as any issues or delays. Resolve any issues that may arise from customers or other departments within the company in relation to orders being processed or dispatched

Final inspection of finished goods before loading. Media 24 logistics

DC inventory clerk

•Controls the receipting, storage, and movement of stock items applying specific procedures to enable identification with replenishing/ order requirements, controlling stock movement, attending to the recording, and reporting of stock levels and adjustments, and providing guidance and support to personnel in respect of specific stock and store-keeping applications.

Animate, monitor and improve daily stock management processes (permanent inventory, out of stock) Control and validate daily the store shrinkage

Assist every department to improve their stock availability Defining relevant settings to guarantee constant stock for the impulsive commercial Share information and facilitate communication within the team. Develop and update own skills and knowledge.

Assume leadership role on behalf of the HOD when the HOD is not available. Participate in teamwork to ensure quality service and productivity of the store. Ensuring optimal staff is available for delivering excellent customer service to all customers. Ensuring all stock is priced and displayed correctly. Training and developing of staff members

Picking and packing of orders

Ensure that the department is well organised and controlled to sufficiently support the goals of the business.

Implement improvement processes and maintain procedures and systems to minimise costs and maximise working capital

Ensuring all work areas are clean and tidy and safe for staff to work in (Housekeeping) Evaluate daily operational reports to ensure key critical areas of the department are controlled and any discrepancies addressed and resolved.

Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.

Ensure that all processes are completed on the same day. Assist with managing outputs within the department and Maintaining quality and quantity of work. Assist to maintain FIFO of tasks within the department. Ensure escalated daily operational queries from team are resolved timeously. Conduct daily group meetings and escalate any issues arising from it. Shift work when required.

Understand all the aspects and processes related to Inbound. stock taking or cycle count

Education

Kgwekgwe high School

Matric

12

MIT business College

2022

Merchandise, stock taking and advanced computer skills Level 4

Training force pty

Wholesale and retail certificate

Level 4

Skills

•Sales •Team building •Problem solving •Dicision making • I Have a detailed understanding of warehouse management systems. •I have excellent verbal and written communication skills for a demanding and customer focused working environment. •I have the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality. •willingness to learn, improve and adapt. •I am a good team player, hard worker, willing to be flexible with a positive attitude and be able to work as part of a multi-cultural team. •I am able to train staff from inbound to outbound. Reference

Moses sekgwakgwa - Digistics logistics

Manager

079*******

Innocent Ngubane - Media 24 logistics

DC inventory control manager

071*******

Eleck Baloyi - Quyn international

Manager

073*******

To whom it may concern,

I am very interested in filling this position . I believe my skills and work experience make me an ideal candidate for this role. I look forward to speaking with you soon about this position. Thank you for your consideration.

2023-05-10 2016.01.00 SYSGENOUTLET_ROPP Page: 01/01 M MAAKE

294*******

SYSGENOUTLET_R

11183931

2019

: 01/01

SYSGENOUTLET_R SYSGENOUTLET_R

EFILING REGISTRATION

Request for Additional Relevant Material

Contact Detail

Contact Centre Tel: 080*-**-****

SARS Online: www.sars.gov.za

SARS

Alberton

1528

Details

Taxpayer Reference Number: 294******* Always quote this reference Case No: 458586768 number when contacting SARS

Issue Date: 10/05/2023

M MAAKE

ERF1846

RABIE RIDGE EXT 04

RABIE RIDGE

1632

Enquiries should be addressed to SARS:

Dear M MAAKE

REQUEST FOR ADDITIONAL RELEVANT MATERIAL

The South African Revenue Service (SARS) previously sent you a letter dated 2023-04-27, requesting you to submit relevant material in order to finalise your eFiling registration. According to our records, not all of the requested material was submitted. We request that you submit the following outstanding relevant material, in order for SARS to finalise your eFiling registration:

- . Selfie holding the ( open ) ID / Passport

Please submit relevant material through any of the following channels:

- Via eFiling using the username and password that you provided during the registration process; or

- At your nearest SARS branch.

When submitting your relevant material at a branch, please ensure that you enclose this original letter as it contains a unique bar-coded reference which links it to your application. SARS only accepts relevant material in A4 format. The relevant material must be submitted within 21 business days from date of this letter, failing which your eFiling registration will be declined.

Should you have any queries please call the SARS Contact Centre on 080*-**-****. Remember to have your taxpayer reference number at hand when you call to enable us to assist you promptly. Sincerely

ISSUED ON BEHALF OF THE COMMISIONER FOR THE SOUTH AFRICAN REVENUE SERVICE 24hr Client Care Centre 086*-**-**-** E adxr3e@r.postjobfree.com capitecbank.co.za Validate document using SkyQR

One of the Global One money management products or services Savings Account Statement

Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: 1980/003695/06 Page 1 of 2 Unique Document No.: 7531a939-df01-463f-86a2-348ddf0a47cb / 204 / V7.0 - 01/04/2018 (ddmmccyy) Capitec Bank

11/03/2023

Branch: 470010

Device: 9003

Tax Invoice

VAT Registration Number

468*******

Capitec Bank Limited

5 Neutron Road

Techno Park

Stellenbosch

7600

From Date: 09/02/2023

To Date: 11/03/2023

Print Date: 11/03/2023

Account Number: 166*******

MR MATOME MAAKE

STAND NO 096

MOLEKETLA VILLAGE

TZANEEN

0850

Posting Date Transaction

Date

Description Money In (R) Money Out (R) Balance (R) 09/02/2023 09/02/2023 Banking App Prepaid Purchase -26.00 227.71 09/02/2023 09/02/2023 Prepaid Mobile Purchase Fee -0.50 227.21 09/02/2023 09/02/2023 Payment Received: Salary Transfer 084*******

5 261.11 5 488.32

09/02/2023 09/02/2023 DebiCheck Debit Order (083*******): Npatlas

(DCPRD0000HVWLF)

-1 181.95 4 306.37

09/02/2023 09/02/2023 DebiCheck Collection Fee -3.50 4 302.87 09/02/2023 09/02/2023 Banking App Payment Enny -200.00 4 102.87 09/02/2023 09/02/2023 Payment Fee -1.00 4 101.87

09/02/2023 09/02/2023 Banking App Prepaid Purchase Vodacom -75.00 4 026.87 09/02/2023 09/02/2023 Prepaid Mobile Purchase Fee -0.50 4 026.37 09/02/2023 09/02/2023 SMS Notification Fee: 4 notification(s) -1.00 4 025.37 11/02/2023 11/02/2023 Banking App Payment Maake -210.00 3 815.37 11/02/2023 11/02/2023 Payment Fee -1.00 3 814.37

11/02/2023 11/02/2023 SMS Notification Fee: 1 notification(s) -0.25 3 814.12 12/02/2023 12/02/2023 ATM Balance Enquiry Fee -8.00 3 806.12 12/02/2023 12/02/2023 ATM Cash Withdrawal: 2175antimonyroad 1 Thembisa Gtza

-600.00 3 206.12

12/02/2023 12/02/2023 ATM Cash Withdrawal Fee -10.00 3 196.12 12/02/2023 12/02/2023 SMS Notification Fee: 4 notification(s) -1.00 3 195.12 13/02/2023 13/02/2023 Banking App Payment Sonia -720.00 2 475.12 13/02/2023 13/02/2023 Payment Fee -1.00 2 474.12

13/02/2023 13/02/2023 SMS Notification Fee: 1 notification(s) -0.25 2 473.87 14/02/2023 12/02/2023 Pep Cell Tembisa (Card 6052) -1 599.00 874.87 14/02/2023 12/02/2023 Boxer Clayville (Card 6052) -143.29 731.58 14/02/2023 14/02/2023 Internet Banking Payment: Oz-bet -10.00 721.58 14/02/2023 14/02/2023 Payment Fee -1.50 720.08

15/02/2023 15/02/2023 Internet Banking Payment: Lottostar -50.00 670.08 15/02/2023 15/02/2023 Payment Fee -1.50 668.58

15/02/2023 15/02/2023 Payment Received M Maake 210.00 878.58 15/02/2023 15/02/2023 Live Better Round-up Transfer -1.71 876.87 15/02/2023 11/02/2023 S2s*1997 Tswaranang Su Tembisa (Card 6052) -330.00 546.87 15/02/2023 15/02/2023 SMS Notification Fee: 2 notification(s) -0.50 546.37 17/02/2023 17/02/2023 Banking App Payment Cyhle -110.00 436.37 17/02/2023 17/02/2023 Payment Fee -1.00 435.37

17/02/2023 17/02/2023 ATM Cash Withdrawal: 1 Olifantsfontein Road Gauteng Est1 Gtza

-400.00 35.37

17/02/2023 17/02/2023 ATM Cash Withdrawal Fee -10.00 25.37 17/02/2023 17/02/2023 SMS Notification Fee: 2 notification(s) -0.50 24.87 23/02/2023 23/02/2023 Payment Received: Salary Transfer 086*******

2 686.36 2 711.23

23/02/2023 23/02/2023 DebiCheck Debit Order (085*******): Npatlas

(DCPRD0000HVWLF)

-1 181.95 1 529.28

Capitec Bank is an authorised financial services (FSP46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No.: 1980/003695/06 Page 2 of 2 Unique Document No.: 7531a939-df01-463f-86a2-348ddf0a47cb / 204 / V7.0 - 01/04/2018 (ddmmccyy) Capitec Bank

11/03/2023

Branch: 470010

Device: 9003

23/02/2023 23/02/2023 DebiCheck Collection Fee -3.50 1 525.78 23/02/2023 23/02/2023 SMS Notification Fee: 3 notification(s) -0.75 1 525.03 24/02/2023 24/02/2023 Banking App Payment Pretty -130.00 1 395.03 24/02/2023 24/02/2023 Payment Fee -1.00 1 394.03

24/02/2023 24/02/2023 Banking App Payment Bishop -50.00 1 344.03 24/02/2023 24/02/2023 Payment Fee -1.00 1 343.03

24/02/2023 24/02/2023 Payment Received K Mpebe 100.00 1 443.03 24/02/2023 24/02/2023 SMS Notification Fee: 4 notification(s) -1.00 1 442.03 25/02/2023 25/02/2023 Internet Banking Payment: Oz-sporting -20.00 1 422.03 25/02/2023 25/02/2023 Payment Fee -1.50 1 420.53

25/02/2023 25/02/2023 ATM Cash Withdrawal: Phumulani Mal1 Tembisa Gpza

-1 000.00 420.53

25/02/2023 25/02/2023 ATM Cash Withdrawal Fee -10.00 410.53 25/02/2023 25/02/2023 SMS Notification Fee: 1 notification(s) -0.25 410.28 26/02/2023 23/02/2023 S2s*1997 Tswaranang Su Tembisa (Card 6052) -110.00 300.28 26/02/2023 26/02/2023 Banking App Prepaid Purchase Vodacom -55.00 245.28 26/02/2023 26/02/2023 Prepaid Mobile Purchase Fee -0.50 244.78 26/02/2023 26/02/2023 SMS Notification Fee: 1 notification(s) -0.25 244.53 27/02/2023 24/02/2023 S2s*1997 Tswaranang Su Tembisa (Card 6052) -220.00 24.53 28/02/2023 28/02/2023 Interest Received 2.46 26.99 28/02/2023 28/02/2023 Monthly Account Admin Fee -6.50 20.49 01/03/2023 01/03/2023 Payment Received: 223967329 Transfer 088*******

60.00 80.49

01/03/2023 01/03/2023 SMS Notification Fee: 1 notification(s) -0.30 80.19 02/03/2023 02/03/2023 Live Better Interest Sweep -2.46 77.73 02/03/2023 02/03/2023 SMS Notification Fee: 1 notification(s) -0.30 77.43 04/03/2023 04/03/2023 Payment Received: Operat Rtc 18bo278861 Mr Maake 300.00 377.43 04/03/2023 04/03/2023 SMS Notification Fee: 2 notification(s) -0.60 376.83 05/03/2023 04/03/2023 ATM Cash Withdrawal: Nedbank Phumulani 002 Midrand Gtza

-240.00 136.83

05/03/2023 04/03/2023 ATM Cash Withdrawal Fee -10.50 126.33 05/03/2023 02/03/2023 S2s*1997 Tswaranang Su Tembisa (Card 6052) -47.00 79.33 05/03/2023 05/03/2023 SMS Notification Fee: 1 notification(s) -0.30 79.03 06/03/2023 06/03/2023 Print Stmnt -4.00 75.03

08/03/2023 04/03/2023 S2s*1997 Tswaranang Su Tembisa (Card 6052) -55.00 20.03 09/03/2023 09/03/2023 Payment Received: Salary Transfer 089*******

2 033.46 2 053.49

09/03/2023 09/03/2023 DebiCheck Debit Order (088*******): Npatlas

(DCPRD0000HVWLF)

-1 181.95 871.54

09/03/2023 09/03/2023 DebiCheck Collection Fee -3.50 868.04 09/03/2023 09/03/2023 SMS Notification Fee: 2 notification(s) -0.60 867.44 10/03/2023 09/03/2023 Banking App Payment Onica -150.00 717.44 10/03/2023 09/03/2023 Payment Fee -1.00 716.44

10/03/2023 09/03/2023 Banking App Prepaid Purchase Vodacom -12.00 704.44 10/03/2023 09/03/2023 Prepaid Mobile Purchase Fee -0.50 703.94 10/03/2023 10/03/2023 Banking App Payment Posh -100.00 603.94 10/03/2023 10/03/2023 Payment Fee -1.00 602.94

10/03/2023 10/03/2023 Banking App Payment Enny -300.00 302.94 10/03/2023 10/03/2023 Payment Fee -1.00 301.94

10/03/2023 10/03/2023 SMS Notification Fee: 3 notification(s) -0.90 301.04 End

Transactions not yet processed on your account up to 11/03/2023 There are no Unprocessed Transaction Items

* Transactions before 1 April 2018: amount inclusive of 14% VAT

* Transactions from 1 April 2018: amount inclusive of 15% VAT Cheques not yet processed on your account up to 11/03/2023 There are no Unprocessed Cheque Items

Available Balance: 271.04

COVID-19 Vaccination Certificate

ID Document Used: RSA ID

ID Number: 940821 4

Firstname: Matome

Surname: Maake

Date of Birth: 21-Aug-1994

Vaccine Received:

Vaccine Date:

Comirnaty

08-Feb-2022

Disclaimer

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