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Service Associate Customer

Location:
Hamilton, ON, Canada
Salary:
18
Posted:
June 18, 2023

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Resume:

TIYA JOBY

adxr28@r.postjobfree.com C: 437-***-**** HAMILTON

HIGHLIGHTS

Proven ability to work under pressure to deliver results ahead of schedule.

Experienced working in fast-paced environments

multitasking to meet various deadlines.

Strong understanding of data structures, databases, algorithms, and network systems.

Ability for creative and innovative ideas.

Highly skilled in problem solving, and troubleshooting.

Adaptability to work as a good team player.

Hand on experience with various software and tools for management.

Talented in quick learning and updates.

SKILLS

HTML5

JavaScript

Quick Thinking

PHP

Time Management

C#

.NET

Java

Troubleshooting

Python

Microsoft word

Centos

Oracle

Windows OS

Office 365

Technical Analyzing

Problem Solving

MS Excel

Communication

EDUCATION

Software Development Diploma Mohawk College – Hamilton, ON

2019 – 2022

GPA – 70.6

EXPERIENCE

Customer Service Associate Walmart – Hamilton, ON

2021 - 2022

Communicate with customers to learn and resolve common problems, help to identify needs, and maintain, and developed client relations. Answered high-volume inbound calls, investigated, and settled any accounting, service, and delivery concerns.

Software Development Co-op Gerrie Electric – Burlington, ON

2020

Developed software for web based and mobile operating systems, working to implement scalable and complex solutions. Helped to design reusable, reliable, and cohesive code for use within a distributed cloud environment. Co-ordinated with team members to troubleshoot and test projects, documenting errors and working to resolve any issues. Suggested various enhancements and provided input on various aspects of the project.

Convenience Store Manager J & S Stores - Stoney Creek

2022

Managed entire store functionality. Provided customers with their needs and efficient checkouts without any time delays. Maintained stock quality and hygiene conditions UpToDate in the entire store. Showcased products in complete order. Practicing all food safety conditions to ensure the health and safety of all customers.

Receptionist Sea Gate – Ernakulam, India

2017

Helped to file, sort and prepare invoices for sales, services and parts as required. Created documentation for various departments. Organized and maintained various filing systems.

PROJECTS

Developed application for inventory management of machine parts using restful APIs with Microsoft as platform and .net as language using SQL database for data storage.

Developed a digital resume using HTML5 as language with Notepad as platform as a part of course learning.

Managed a virtual coffee shop which helped improve teamwork management and made it the best shop among all other teams.

VOLUNTEER WORK

Peer Mentor Mohawk College – Hamilton, ON

2019 – 2020

Helped students with adjusting to college life, as well as being aware of various activities, events, and services available on campus. Provided tips for life in Canada, managing stress, exam preparation, increasing motivation and other provisions for success.

Arrival Volunteer Mohawk College – Hamilton, ON

2019 – 2020

Greeted incoming international students and provided them with knowledge of the upcoming school year with thoughtful, enthusiastic, and accurate answers.



Contact this candidate